Fraud Prevention & Risk Analyst

Texans-Credit-Union; Richardson (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Texans-Credit-Union is seeking a Fraud Analyst to proactively gather data, analyze trends and respond to detected or reported fraud cases. You will review daily reports, implement preventive actions and train branch staff, while delivering quality member service within the Fraud Services Department.

The role requires knowledge of BSA/AML rules, strong Microsoft Office and Adobe skills, and solid communication and analytical abilities.

Qualifications

• Knowledge of BSA/AML rules and regulations.
• Proficiency with Microsoft Office (Outlook, Word, and Excel) and Adobe.
• Strong verbal and written communication skills.
• Strong time management skills to handle high volume of work.
• Problem solving and analytical skills.
• Consistency in following company policies and procedures.
• Ability to develop and maintain good relations with members, co-workers and vendors.

Responsibilities

• Track, investigate and respond to fraudulent activity reports, referrals or cases detected.
• Review and process fraud alerts for identify theft, account abuse, debit card fraud, check kiting, and investigate employee violations.
• Review new accounts and loans for potentially fraudulent activity to prevent and mitigate fraud losses.
• Assist internal staff and members by answering Support Line telephone calls.
• Assist in the review of operational controls and recommend enhancements to processes in an effort to reduce potential fraud and abuse.
• Assist management with escalated member service calls related to fraud.
• Report suspicious activity to the BSA team that possibly warrants the filling of a SAR.
• Complete annual e-learning plan, attend external fraud training, and maintain knowledge of current and emerging fraud trends within the financial industry.
• Serve as back up to other members of the fraud team; various tasks and responsibilities as needed.
• Perform other duties as required

Skills

BSA/AML knowledge

Microsoft Office

Verbal and written communication

Time management

Analytical skills

Policy compliance

Relationship building

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Adobe

Job description

Texans-Credit-Union is seeking a Fraud Analyst to proactively gather data, analyze trends and respond to detected or reported fraud cases. You will review daily reports, implement preventive actions and train branch staff, while delivering quality member service within the Fraud Services Department.

The role requires knowledge of BSA/AML rules, strong Microsoft Office and Adobe skills, and solid communication and analytical abilities.