Fraud Detection & Risk Analyst II

Digital Federal Credit Union; Rocklin (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical,dental,vision coverage

401(k) match

Paid time off

Paid holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a fraud prevention analyst to monitor account activity, research unusual transactions, and analyze potential fraud indicators. You will verify activity, resolve discrepancies, and escalate higher-risk concerns as needed.

Responsibilities include reviewing alerts, analyzing data from multiple sources, and collaborating with internal partners. This role emphasizes accuracy, timely action, and strong communication in a fast-paced environment.

Qualifications

• Required Education: High school diploma and/or specialized certification
• Required Experience: 1 - 2 years of relevant experience

Responsibilities

• Review account activity and alerts to identify suspicious patterns or potential fraud risks.
• Research account information and transaction history to assess risk indicators.
• Analyze information from multiple sources to determine appropriate next steps and timely resolution.
• Contact customers to verify activity and resolve discrepancies.
• Take appropriate action on routine fraud cases per policies and procedures.
• Evaluate activity against monitoring criteria and flag needed reviews.
• Document findings and case details for regulatory, audit, and operational needs.
• Collaborate with internal partners to resolve fraud-related concerns.
• Identify trends or recurring issues and communicate with team/leadership.
• Escalate high-risk or unusual situations as needed.

Skills

Interpret transactions

Analytical skills

Communication

Attention to detail

Multi-tasking

Fraud systems

Judgment

Education

High school diploma

Job description

First Tech Federal Credit Union is seeking a fraud prevention analyst to monitor account activity, research unusual transactions, and analyze potential fraud indicators. You will verify activity, resolve discrepancies, and escalate higher-risk concerns as needed.

Responsibilities include reviewing alerts, analyzing data from multiple sources, and collaborating with internal partners. This role emphasizes accuracy, timely action, and strong communication in a fast-paced environment.