Fraud Risk Analyst — Data-Driven Prevention

Trustco Bank; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and視ion

401K plans with employer match

Tuition Assistance Program

Reduces fees on exclusive loan product

Job summary

Trustco Bank seeks a Fraud Analyst to monitor, review, and analyze data to ensure compliance with policies, procedures, and regulatory requirements related to fraud. You will handle calls from branches and internal departments, and prepare accurate reports on productivity and quality.

You will develop fraud models, strategies, and controls to mitigate losses while balancing customer experience. This full‑time role aligns with department hours and occasional travel as needed.

Qualifications

• High School Diploma or equivalent.
• Associate’s in Cybersecurity, Information Technology, Computer Science, or related field.
• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field.

Responsibilities

• Handling calls from branches and internal departments and collecting, reviewing, and analyzing data.
• Ensure compliance with policies, procedures, and regulatory/risk requirements related to fraud.
• Report productivity, quality, and ad hoc requirements in a timely and accurate manner.
• Apply methods, procedures, and knowledge of the business unit’s products.
• Develop fraud models, strategies, and controls to mitigate fraud losses.
• Report on fraud losses and trends and monitor strategy performance.
• Drive reductions in fraud losses through rule/model management and analytics.
• Provide support for review of fraud alerts from various sources (online banking, ACH, wire, card, etc.).
• Participate in projects requiring coordination with other departments.

Skills

Fraud analysis

Data review

Regulatory compliance

Analytical skills

Communication

Excel

Independent worker

Team collaboration

English fluent

Education

High School Diploma or equivalent

Associate’s in Cybersecurity, IT, CS

Bachelor’s in Cybersecurity, IT, CS

Job description

Trustco Bank seeks a Fraud Analyst to monitor, review, and analyze data to ensure compliance with policies, procedures, and regulatory requirements related to fraud. You will handle calls from branches and internal departments, and prepare accurate reports on productivity and quality.

You will develop fraud models, strategies, and controls to mitigate losses while balancing customer experience. This full‑time role aligns with department hours and occasional travel as needed.