Fraud Prevention & Investigation Specialist

Red River Credit Union (RRCU); Texarkana (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Red River Credit Union seeks a Fraud Analyst to support proactive prevention and analysis of fraud, identity theft, and financial crime.

You will conduct interviews, collect data, document investigations, and prepare reports; ensure regulatory compliance and coordinate with law enforcement.

This role requires strong communication, attention to detail, and the ability to manage multiple cases in a fast-paced environment.

Qualifications

• Experience in a financial institution with knowledge of fraud preferred.
• High school diploma or the equivalent.
• Competent computer skills and use of standard office equipment.
• Proficient in Microsoft Office and common PC software.
• Mature, positive, focused attitude.
• Capable of meeting multiple priorities and deadlines.
• Excellent human relations and communication skills.
• Outgoing, professional demeanor and strong interpersonal skills.
• Neat, professional appearance.
• Ability to operate standard office equipment and lift up to 25 pounds.
• Adhere to the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.

Responsibilities

• Communicate suspected fraud and answer related questions.
• Assist investigations with interviews, data collection, and case notes.
• Prepare SARs, bond claims, and case correspondence.
• Ensure compliance with BSA/AML, OFAC, NCUA rules.
• Track case progress and liaise with law enforcement.
• Stay informed on fraud trends and scams.
• Follow RFCU policies and procedures.
• Perform other duties as assigned.

Skills

Communication skills

Organizational skills

Professional demeanor

Human relations

Education

High school diploma or equivalent

Job description

Red River Credit Union seeks a Fraud Analyst to support proactive prevention and analysis of fraud, identity theft, and financial crime.

You will conduct interviews, collect data, document investigations, and prepare reports; ensure regulatory compliance and coordinate with law enforcement.

This role requires strong communication, attention to detail, and the ability to manage multiple cases in a fast-paced environment.