Fraud Analyst

Red River Credit Union (RRCU); Texarkana (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Red River Credit Union seeks a Fraud Analyst to support proactive prevention and analysis of fraud, identity theft, and financial crime.

You will conduct interviews, collect data, document investigations, and prepare reports; ensure regulatory compliance and coordinate with law enforcement.

This role requires strong communication, attention to detail, and the ability to manage multiple cases in a fast-paced environment.

Qualifications

• Experience in a financial institution with knowledge of fraud preferred.
• High school diploma or the equivalent.
• Competent computer skills and use of standard office equipment.
• Proficient in Microsoft Office and common PC software.
• Mature, positive, focused attitude.
• Capable of meeting multiple priorities and deadlines.
• Excellent human relations and communication skills.
• Outgoing, professional demeanor and strong interpersonal skills.
• Neat, professional appearance.
• Ability to operate standard office equipment and lift up to 25 pounds.
• Adhere to the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.

Responsibilities

• Communicate suspected fraud and answer related questions.
• Assist investigations with interviews, data collection, and case notes.
• Prepare SARs, bond claims, and case correspondence.
• Ensure compliance with BSA/AML, OFAC, NCUA rules.
• Track case progress and liaise with law enforcement.
• Stay informed on fraud trends and scams.
• Follow RFCU policies and procedures.
• Perform other duties as assigned.

Skills

Communication skills

Organizational skills

Professional demeanor

Human relations

Education

High school diploma or equivalent

Job description

Basic Function

Assist in the execution of fraud prevention, reduction, detection, investigation, and resolution within the Credit Union.

Position Title

Fraud Analyst

Reports To

Fraud Manager

Basic Function

Assist in the execution of fraud prevention, reduction, detection, investigation, and resolution within the Credit Union.

Responsibilities

• Effectively communicate with employees regarding suspected or reported fraudulent activity and assist with fraud related questions.
• Assist with fraud investigations by conducting interviews, collecting data, compiling documentation and evidence, maintaining accurate case notes, and developing initial and ongoing reports of investigations.
• Assist in the completion of Suspicious Activity Reports (SARs), the preparation of Bond Claims, case documentation, and correspondence.
• Execute internal processes established to comply with BSA/AML, OFAC and NCUA regulations and guidelines related to fraud, identity theft, and financial crime.
• Monitor each case’s progress and assists in preparing monthly progress summary reports. Maintain working relationships with and contact information of law enforcement and regulatory agencies.
• Stay educated and informed on all methods of fraud, including trending scams and emerging trends.
• Adhere to all Red River Employees Federal Credit Union policies and procedures.
• Perform other related duties as assigned.

Qualifications

• Experience in a financial institution with knowledge of fraud preferred.
• High school diploma or the equivalent.
• Competent computer skills and use of standard office equipment.
• Demonstrated proficiency in a variety of personal computer software applications, especially Microsoft Office.
• Mature, positive, focused attitude.
• Comfortable with multiple priorities and deadlines, and able to work in a highly stressful environment.
• Must possess excellent human relations and communication skills, a professional demeanor, and organizational skills.
• Outgoing personality with the ability to meet, speak, and deal effectively with people, being professional at all times.
• Must maintain a neat and professional appearance.
• While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to operate normal office equipment and to reposition work-related items, not to exceed 25 pounds.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.