Fraud Prevention & Detection Analyst II

fis; Milwaukee (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Voice in fintech

Learning & development

Collaborative environment

Give back opportunities

Competitive pay & benefits

Job summary

FIS is seeking a Fraud Prevention Analyst to protect financial institutions and their customers from fraud, scams, and account takeovers. You will investigate events, analyze data, and work with clients and internal teams to strengthen defenses across our Digital Banking platform.

The role suits a problem-solver who thrives on data, client interaction, and staying ahead of evolving threats. We offer a collaborative environment, learning opportunities, and a competitive benefits package.

Qualifications

• Experience investigating fraud, financial crimes, account takeover, scams, or related risk events.
• Strong analytical and problem-solving skills.
• Ability to evaluate information from multiple systems and data sources to reach informed conclusions.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working directly with clients, customers, or business partners.
• Understanding of digital banking, online banking, financial services, or payment systems.

Responsibilities

• Serve as a primary point of contact for fraud-related client inquiries and investigations.
• Investigate reported fraud cases, suspicious activity, account compromise events, and emerging scam trends.
• Analyze transaction, behavioral, and platform data to identify fraud patterns and root causes.
• Partner with internal stakeholders to investigate incidents and implement risk mitigation strategies.
• Communicate investigation findings, recommendations, and resolutions to clients and internal teams.
• Monitor fraud trends and develop an understanding of fraudster tactics, techniques, and procedures.
• Support the development and enhancement of fraud prevention controls and processes.
• Participate in ongoing training to stay current on fraud trends, digital banking technologies, and security best practices.
• Contribute to initiatives that improve client experience while reducing fraud risk.

Skills

Fraud investigation

Analytical thinking

Multi-source data analysis

Communication skills

Prioritization in fast-paced env

Client interaction experience

Digital banking knowledge

Job description

FIS is seeking a Fraud Prevention Analyst to protect financial institutions and their customers from fraud, scams, and account takeovers. You will investigate events, analyze data, and work with clients and internal teams to strengthen defenses across our Digital Banking platform.

The role suits a problem-solver who thrives on data, client interaction, and staying ahead of evolving threats. We offer a collaborative environment, learning opportunities, and a competitive benefits package.