Fraud Prevention & Client Risk Associate

Fairygodboss; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Fraud Operations professional to join the Commercial | Prepaid Card Fraud team in a role focused on protecting clients and improving fraud prevention programs.

The position emphasizes relationship management, data-driven decision making, and cross‑functional collaboration. You will work on analyzing large data sets, delivering executive reporting, and leading process improvements to strengthen controls and reduce fraud exposure while supporting client

Qualifications

• Bachelor degree and 5+ years in fraud operations or related fields.
• Strong communication and presentation skills for internal and external audiences.
• Ability to analyze large data sets and translate findings into actionable recommendations.
• Proficiency with Excel and PowerPoint for reporting and presentations.
• Willingness to travel infrequently for client engagements.

Responsibilities

• Build and maintain client relationships to support objectives and satisfaction.
• Resolve escalations related to spending interruptions and fraud claims.
• Develop executive‑level reporting and fraud prevention best practices.
• Analyze data sets and trends to identify risks and opportunities.
• Lead end‑to‑end process improvements to reduce fraud exposure.
• Support policy changes by creating training materials.
• Monitor KPIs and present findings to leadership.
• Educate clients and partners on fraud trends and risks.
• Influence outcomes across a matrixed organization.
• Apply sound judgment within legal and risk controls.
• Manage multiple priorities in a dynamic environment.

Skills

Fraud operations

Client service

Data analysis

Communication skills

Executive presentation

Stakeholder management

Time management

Travel willingness

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

JPMorgan Chase & Co. is seeking a Fraud Operations professional to join the Commercial | Prepaid Card Fraud team in a role focused on protecting clients and improving fraud prevention programs.

The position emphasizes relationship management, data-driven decision making, and cross‑functional collaboration. You will work on analyzing large data sets, delivering executive reporting, and leading process improvements to strengthen controls and reduce fraud exposure while supporting client