Fraud Prevention & Analytics Lead - Remote

UBank; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

UBank is hiring a Fraud Operations & Analytics Manager to lead fraud prevention, detection, investigation, analytics, and response across deposits and payments. The role combines strategic oversight with day‑to‑day operations, coordinating with BSA/AML, Compliance, Risk, and fintech partners to manage fraud risk and comply with regulatory requirements.

Based in a remote environment, the role reports to the SVP, Head of BaaS - Government and Treasury Management, and requires strong leadership,

Qualifications

• 5+ years of experience in fraud prevention, fraud investigations, financial crimes, risk management, banking operations, or a related field.
• Strong knowledge of fraud risks and controls related to ACH, wire transfers, checks, debit cards, digital banking, real-time payments, and deposit accounts.
• Experience conducting fraud investigations, loss mitigation, root cause analysis, and customer dispute resolution.
• Knowledge of applicable banking regulations, payment network rules, and industry fraud-prevention practices.
• Strong analytical and problem-solving skills with the ability to identify trends, assess risk, and recommend effective controls.
• Experience using fraud detection systems, case management platforms, reporting tools, and Microsoft Excel.
• Excellent verbal and written communication skills, with the ability to present findings and recommendations to management.
• Ability to manage multiple priorities, exercise sound judgment, and maintain confidentiality in a fast-paced environment.

Responsibilities

• Oversee the Bank's fraud monitoring, detection, investigation, and loss prevention activities across all products, services, and payment channels.
• Manage fraud alerts, investigate suspicious activity, determine appropriate actions, and escape significant fraud events and risks as needed.
• Analyze fraud trends, transaction activity, and emerging threats to identify risks and recommend preventative measures.
• Develop, implement, and maintain fraud prevention, detection, monitoring, and account protection controls.
• Investigate customer fraud claims, coordinate recovery efforts, and ensure timely resolution in compliance with regulatory requirements and Bank policies.
• Assess fraud risks across ACH, wire transfers, checks, debit cards, digital banking, real-time payments, and other payment channels.
• Prepare and present fraud reporting, analytics, loss trends, key risk indicators, and recommendations to management.
• Partner with Operations, Treasury Management, Retail Banking, Digital Banking, BSA/AML, Compliance, Risk, Information Security, Legal, and third-party providers to strengthen fraud prevention and response efforts.
• Support audits, examinations, regulatory reporting, risk assessments, and fraud-related governance activities.
• Lead, coach, and develop fraud team members while promoting a culture of risk awareness, accountability, and continuous improvement.

Job description

UBank is hiring a Fraud Operations & Analytics Manager to lead fraud prevention, detection, investigation, analytics, and response across deposits and payments. The role combines strategic oversight with day‑to‑day operations, coordinating with BSA/AML, Compliance, Risk, and fintech partners to manage fraud risk and comply with regulatory requirements.

Based in a remote environment, the role reports to the SVP, Head of BaaS - Government and Treasury Management, and requires strong leadership,