Fraud & Payments Analyst

SpinQuest; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

SpinQuest is seeking a Fraud and Payments Analyst for a remote role in the United States. You will protect players by identifying fraud, analyzing transaction patterns, and managing disputes. The role emphasizes scaling risk prevention for a safe, seamless experience.

You will monitor fraud, takeovers, and suspicious activity, evaluate risk, and collaborate across teams to improve detection tools in a fast-growing social gaming startup.

Qualifications

• 3+ years of experience in fraud analysis or payments analytics.
• Experience investigating fraudulent transactions, account takeovers or payment disputes.
• Strong analytical and decision-making skills to identify risks in activity and data.
• Excellent problem solving and composure in time-sensitive situations.
• Ability to collaborate with a team and adapt to changing priorities in a startup.
• Curiosity about fraud prevention tools and systems.

Responsibilities

• Monitor, investigate, and mitigate fraud, account takeovers, and suspicious activity.
• Evaluate activity and transactions to make risk-based decisions.
• Review and file bank disputes related to user transactions.
• Analyze patterns to identify money laundering and financial crime risks.
• Provide timely, empathetic responses to users affected by fraud.
• Identify opportunities to improve fraud detection processes and risk workflows.
• Follow SpinQuest policies to maintain a high-quality player experience.

Skills

Fraud analysis

Payments analytics

Analytical thinking

Problem solving

Collaboration

Adaptability in startup

Tools

Fraud detection tools

Payment processors

Chargeback systems

Risk monitoring platforms

Job description

SpinQuest is seeking a Fraud and Payments Analyst to join our team in the United States on a remote basis.

We are building a high growth social gaming platform with innovative currency mechanics, creator partnerships, original games, and community driven experiences. This role will focus on protecting our platform and players by identifying fraudulent activity, analyzing transaction patterns, managing payment disputes, and strengthening risk prevention measures to support a safe and seamless player experience.

What You’ll Own

• Monitor, investigate, and mitigate player fraud, account takeovers, suspicious account activity, and potentially fraudulent transactions

• Evaluate account activity and transaction patterns to make informed risk decisions regarding player accounts and pending transactions

• Monitor, review, and file bank disputes related to user transactions

• Analyze player accounts and transaction activity to identify potential money laundering and other financial crime risks

• Provide timely, professional, and empathetic responses to users affected by fraudulent activity

• Identify emerging fraud trends and implement preventative measures to strengthen account security and reduce financial risk

• Follow SpinQuest’s service standards, policies, and procedures to maintain a consistent, high quality player experience

• Identify opportunities to improve fraud detection processes, risk management workflows, and the tools used to protect our platform

What We’re Looking For

• 3+ years of experience in fraud analysis, payments analytics, or a related field, preferably within social gaming, sweepstakes gaming, iGaming, or another regulated environment

• Strong analytical and decision making skills, with the ability to identify patterns, anomalies, and potential risks in player activity and transaction data

• Experience investigating fraudulent transactions, account takeovers, payment disputes, or suspicious financial activity

• Excellent problem solving skills and the ability to remain calm, objective, and professional when handling difficult or time sensitive situations

• Strong attention to detail, organizational skills, and the ability to consistently follow established processes and procedures

• Ability to collaborate effectively with a team while adapting to changing priorities and new responsibilities

• Comfort learning new tools, systems, and workflows in a fast paced startup environment

• Curiosity about fraud prevention tools and systems, with an interest in identifying opportunities to improve their functionality and effectiveness

• A dedicated home workspace that supports focused, professional work throughout scheduled shifts

Bonus Points

• Experience working with fraud detection tools, payment processors, chargeback management systems, or risk monitoring platforms

• Experience with account takeover prevention, identity verification, or transaction monitoring

• Familiarity with anti money laundering (AML) practices and financial crime prevention

• Experience working in social casino, sweepstakes gaming, iGaming, or other high volume consumer transaction environments

• Experience developing or improving fraud prevention workflows, risk policies, or account security measures

About SpinQuest

SpinQuest is a social casino platform built on a simple principle: made by players, for players. Founded in 2025, we’ve grown into one of the most recognized names in the social gaming space through deep partnerships with leading content creators, original in-house games, and a community-first approach to everything we build.

Our brand extends well beyond the platform. We produce original content including documentary series and our own game show, develop collaborative game titles with creator partners, and host large-scale live events that bring our community together in person. Community investment is core to how we operate — including charitable activations that have returned more than $500,000 to local communities through toy drives, food drives, and community events.

Players can enjoy casino-style games such as slots, blackjack, roulette, and craps purely for entertainment. Gameplay uses virtual coins that have no cash value, with free coins available daily and through ongoing promotions. Optional coin packages are available, but they are never required to enjoy the games. For more information, visit SpinQuest.