Fraud Ops Project Manager — Lead Change & Delivery

Volto Consulting; Cleveland (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Volto Consulting is seeking a seasoned Project Manager for Fraud Operations in the Cleveland/Buffalo/Albany region. The role requires 8+ years of PM experience and familiarity with fraud-focused operations.

It entails centralized coordination across implementation, training, and change activities, with cross-team dependency management and strong escalation processes. Ideal candidates will have fraud domain exposure and demonstrated ability to monitor milestones, risks, and issues while

Qualifications

• 8+ years of Project Management experience.
• Fraud domain/operations experience preferred.

Responsibilities

• Provide centralized coordination across implementation, training, and change activities.
• Manage dependencies across Operations, Support Teams, Training, and Change Management.
• Experience with monitoring and tracking milestones, risks, and issues.
• Coordinate sequencing of procedure updates and training readiness.
• Drive stakeholder communication and escalation.

Skills

Project Management

Fraud domain

Stakeholder management

Risk tracking

Cross-functional coordination

Job description

Volto Consulting is seeking a seasoned Project Manager for Fraud Operations in the Cleveland/Buffalo/Albany region. The role requires 8+ years of PM experience and familiarity with fraud-focused operations.

It entails centralized coordination across implementation, training, and change activities, with cross-team dependency management and strong escalation processes. Ideal candidates will have fraud domain exposure and demonstrated ability to monitor milestones, risks, and issues while