Fraud Onboarding Specialist — Hybrid, Impactful

Zopa; London (KY); Hybrid; USD 43,000 - 62,000; Full time

Job summary

Zopa in London is seeking a Fraud Analyst to detect fraud across indicators and application triggers, protecting customers while keeping genuine users smooth. You will review and manage daily fraud alerts and claims across all Zopa products, requiring a sharp eye for detail and experience reviewing documents and listening to suspicious calls to gather evidence for investigations.

The role follows a hybrid pattern, with one in-office day per week and occasional weekend work, plus potential

Responsibilities

• Detect fraud across fraud indicators and application triggers to protect Zopa's customers.
• Review and manage daily fraud alerts and claims across all Zopa products.
• Need a sharp eye for detail and experience reviewing documents and listening to suspicious calls, with the judgement to gather evidence for investigations.

Job description

Zopa in London is seeking a Fraud Analyst to detect fraud across indicators and application triggers, protecting customers while keeping genuine users smooth. You will review and manage daily fraud alerts and claims across all Zopa products, requiring a sharp eye for detail and experience reviewing documents and listening to suspicious calls to gather evidence for investigations.

The role follows a hybrid pattern, with one in-office day per week and occasional weekend work, plus potential