B2B Fraud Specialist

Zopa; London (KY); On-site; USD 53,000 - 80,000; Full time

Job summary

Zopa is seeking a B2B Fraud Specialist to protect the business and customers from fraud risk across our partner portfolio. You will focus on auto dealers, point-of-sale merchants and other B2B partners, investigating unusual changes in behaviour and shaping controls that stay ahead of evolving risks.

You will work closely with colleagues across Account Management, Fraud Operations, Risk, Analytics and Commercial to define acceptable partner behaviour, spot emerging risks early, and ensure

Responsibilities

• Investigate unusual changes in partner behaviours and help shape controls to keep pace with them.
• Collaborate with Account Management, Fraud Operations, Risk, Analytics and Commercial teams to define what good partner behaviour looks like and identify emerging risks.
• Contribute to end-to-end improvements for B2B fraud risk, from onboarding and monitoring to enhanced due diligence, controls and offboarding when needed.

Job description

Our Story

Hello there. We're Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com

We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

We are looking for a B2B Fraud Specialist to help protect Zopa and our customers from fraud risk across our partner portfolio.

You will focus on auto dealers, point-of-sale merchants and other B2B partners, investigating unusual changes in behaviour and helping shape the controls that keep pace with them. This is a high-impact role with visibility across a multi-million-pound budget line, giving you the opportunity to influence how Zopa grows safely, protects customers and makes effective commercial decisions.

You will work closely with colleagues across Account Management, Fraud Operations, Risk, Analytics and Commercial to understand what good partner behaviour looks like, identify emerging risks early and ensure our response is proportionate, practical and well evidenced. This is not just an alert-reviewing role: you will help improve the end-to-end approach to B2B fraud risk, from onboarding and ongoing monitoring through to enhanced due diligence, additional controls and, where needed, offboarding.