Fraud Mitigation Lead, iGaming & Payments

hardrockdigital; Atlantic City (NJ); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive pay

Hybrid scheduling

Global brand backing

Job summary

Hard Rock Digital is seeking a Fraud Manager to lead the fraud team and drive strategies to detect, prevent, and mitigate fraudulent activity on our iGaming platform. You will report to the Director of Fraud and oversee daily operations, training, and performance metrics.

The role requires deep knowledge of fraud detection technologies, risk management, and regulatory compliance, with collaboration across customer service, compliance, and IT.

Qualifications

• Minimum of 3 years’ fraud management experience, preferably within the iGaming or online payments industry.
• Proven management or team leadership experience.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to interpret complex data sets.
• Proficiency in using fraud detection tools and software.
• Detail-oriented with strong problem-solving abilities.
• Knowledge of relevant regulatory requirements and compliance standards.
• Ability to work effectively under pressure and manage multiple priorities.
• Experience with machine learning and AI-based fraud detection solutions a plus.
• Familiarity with SQL and data analytics tools.
• The ability to adapt to changing priorities and to thrive in a fast-paced work environment.

Responsibilities

• Manage the day-to-day activities of the fraud team, providing guidance and support.
• Assist in the training and development of fraud team members to enhance their skills and knowledge.
• Develop and implement comprehensive fraud prevention strategies and policies.
• Monitor and analyze transaction data to identify suspicious activities and patterns.
• Conduct thorough investigations into potential fraud cases and take appropriate action.
• Collaborate with cross-functional teams, including customer service, compliance, and IT, to ensure a holistic approach to fraud prevention.
• Prepare detailed reports on fraud incidents, trends, and effectiveness of prevention measures.

Skills

Fraud Management

Team Leadership

Communication

Analytical Skills

Fraud Detection Tools

Regulatory Compliance

SQL

Data Analytics

Machine Learning in Fraud

Attention to Detail

Prioritization under Pressure

Tools

Fraud Detection Software

Job description

Hard Rock Digital is seeking a Fraud Manager to lead the fraud team and drive strategies to detect, prevent, and mitigate fraudulent activity on our iGaming platform. You will report to the Director of Fraud and oversee daily operations, training, and performance metrics.

The role requires deep knowledge of fraud detection technologies, risk management, and regulatory compliance, with collaboration across customer service, compliance, and IT.