Fraud & Legal Processing Specialist

Glacier Bancorp; Billings (MT); On-site; USD 33,000 - 39,000; Full time

Job summary

Glacier Bancorp is seeking a CRP Fraud Operations Analyst to process legal requests (subpoenas, garnishments, levies) and provide backup fraud investigation support for debit/credit cards and accounts. The role involves verification of authenticity, maintaining client relations, and documenting trends for process improvement.

The position requires 3 years banking experience in levy/garnishment or subpoena processing, strong knowledge of banking regulations, and proficiency with MS Office and

Qualifications

• Associate degree in Accounting/Finance or related field.
• 3 years banking experience focused on levy/garnishment or subpoena processing.
• Knowledge of Reg CC, Reg E, Reg B, Reg Z, UCC4, AML/BSA CIP, KYC, EDD and ID Theft Red Flags.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Adobe and Internet Browsers.
• Preferred experience in fraud investigations (wire fraud, check processing, ACH, card services, new accounts authentication).
• Preferred knowledge of banking fraud threats and fraud analytics.

Responsibilities

• Prepare correspondence and disbursements for legal requests for the bank such as subpoenas, garnishments, and levies.
• Communicate with external clients, bank division employees, and lines of business to verify authenticity of subpoenas, garnishments, and levies.
• Maintain favorable relations with collection agencies, law enforcement, and judicial personnel; exercise discretion within policy.
• Prepare spreadsheets to capture and monitor subpoena, garnishments, and levies; suggest process improvements.
• Escalate complex issues to management; refer cases to BSA/AML or other areas as needed; file suspicious activity paperwork.
• Comply with all laws and company policies; complete required training with passing score.

Skills

Attention to detail

Strong organizational skills

Analytical skills

Customer relations

Verbal and written communication

Team player

Education

Associate degree in Accounting/Finance/Business/Law

Tools

Microsoft Office Suite

Adobe

Internet browsers

Job description

Glacier Bancorp is seeking a CRP Fraud Operations Analyst to process legal requests (subpoenas, garnishments, levies) and provide backup fraud investigation support for debit/credit cards and accounts. The role involves verification of authenticity, maintaining client relations, and documenting trends for process improvement.

The position requires 3 years banking experience in levy/garnishment or subpoena processing, strong knowledge of banking regulations, and proficiency with MS Office and