Fraud & Legal Operations Specialist

Glacier Bancorp, Inc.; Kalispell (MT); On-site; USD 29,000 - 40,000; Full time

Job summary

Glacier Bancorp, Inc. in Kalispell, Montana, seeks a CRP Fraud Operations Analyst under the Fraud Ops Supervisor to manage correspondence and disbursements for legal requests including subpoenas, garnishments, and levies.

This role also provides backup fraud investigation support for debit/credit cards, new accounts, and identity theft. This corporate position may be located in a bank division across our nine-state footprint.

Qualifications

• Associate degree required; related fields preferred.
• 3 years banking experience focused on levy/garnishment or subpoena processing.
• Knowledge of Reg CC, Reg E, Reg B, Reg Z, UCC4, AML/BSA CIP, KYC, EDD and ID Theft Red Flags.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Adobe and Internet Browsers.
• Preferred: fraud investigations experience (wire fraud, check processing, ACH, card services, new accounts authentication).
• Understanding of banking and fraud threats and fraud analytics.

Responsibilities

• Prepare correspondence and disbursements for legal requests (subpoenas, garnishments, and levies).
• Verify authenticity of subpoenas, garnishments, and levies with external clients and bank staff.
• Maintain relationships with collection agencies, law enforcement, and regulatory personnel.
• Prepare spreadsheets to capture and monitor subpoenas, garnishments, and levies; identify trends for improvement.
• Escalate complex issues to management and refer cases to BSA/AML or other areas as needed.

Skills

Organizational skills

Analytical skills

Confidentiality

Team player

Communication

Time management

Interpersonal skills

Professional interaction

Education

Associate Degree

Associates Degree in Accounting/Finance, Business, Criminology, Law related field(s)

Tools

Microsoft Office Suite

Adobe

Internet Browsers

Job description

Glacier Bancorp, Inc. in Kalispell, Montana, seeks a CRP Fraud Operations Analyst under the Fraud Ops Supervisor to manage correspondence and disbursements for legal requests including subpoenas, garnishments, and levies.

This role also provides backup fraud investigation support for debit/credit cards, new accounts, and identity theft. This corporate position may be located in a bank division across our nine-state footprint.