Fraud Investigator - Risk & Case Resolution

German American Bank; Jasper (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision coverage

STD & LTD

Life insurance

401(k) with match

Education Assistance Program

Job summary

German American Bank seeks a Fraud Specialist II to investigate complex fraudulent activity, analyze risk, and make informed decisions balancing customer experience with loss prevention. You will communicate with customers, document findings, and manage cases end-to-end in a regulated environment.

The role emphasizes collaboration across teams and with law enforcement, while ensuring compliance with BSA and internal policies. Strong bilingual abilities and a related degree are valued.

Qualifications

• Analytical and decisive with risk assessment and independent judgment.
• Strong communication skills for customers and stakeholders.
• Comfort with multiple systems and fast-paced environment.
• Bachelor’s degree in criminal justice or business-related field; experience in law enforcement as applicable.

Responsibilities

• Investigate complex fraudulent activity by reviewing suspicious transactions and alerts.
• Communicate with customers and partners via inbound/outbound calls.
• Document findings and manage cases from detection through resolution.
• Ensure compliance with BSA and internal policies.
• Collaborate with business lines, law enforcement, and leadership; support fraud prevention efforts.

Skills

Analytical & Decision-Making

Communication & Collaboration

Technical Proficiency & Adaptability

Bilingual

Education

Bachelor’s degree in criminal justice or business related field

Job description

German American Bank seeks a Fraud Specialist II to investigate complex fraudulent activity, analyze risk, and make informed decisions balancing customer experience with loss prevention. You will communicate with customers, document findings, and manage cases end-to-end in a regulated environment.

The role emphasizes collaboration across teams and with law enforcement, while ensuring compliance with BSA and internal policies. Strong bilingual abilities and a related degree are valued.