Fraud Security Specialist II

German American Bank; Jasper (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision coverage

STD & LTD

Life insurance

401(k) with match

Education Assistance Program

Job summary

German American Bank seeks a Fraud Specialist II to investigate complex fraudulent activity, analyze risk, and make informed decisions balancing customer experience with loss prevention. You will communicate with customers, document findings, and manage cases end-to-end in a regulated environment.

The role emphasizes collaboration across teams and with law enforcement, while ensuring compliance with BSA and internal policies. Strong bilingual abilities and a related degree are valued.

Qualifications

• Analytical and decisive with risk assessment and independent judgment.
• Strong communication skills for customers and stakeholders.
• Comfort with multiple systems and fast-paced environment.
• Bachelor’s degree in criminal justice or business-related field; experience in law enforcement as applicable.

Responsibilities

• Investigate complex fraudulent activity by reviewing suspicious transactions and alerts.
• Communicate with customers and partners via inbound/outbound calls.
• Document findings and manage cases from detection through resolution.
• Ensure compliance with BSA and internal policies.
• Collaborate with business lines, law enforcement, and leadership; support fraud prevention efforts.

Skills

Analytical & Decision-Making

Communication & Collaboration

Technical Proficiency & Adaptability

Bilingual

Education

Bachelor’s degree in criminal justice or business related field

Job description

Overview:

As a Fraud Specialist II, you investigate complex fraud cases by analyzing accounts, transactions, and alerts to prevent financial loss. You handle high-risk situations, make informed decisions, communicate directly with customers, and maintain detailed case documentation while navigating multiple systems and regulatory requirements. This role goes beyond entry-level fraud work, with a strong focus on risk assessment, case resolution, and supporting broader fraud prevention efforts.

Jasper Operations Center - 1311 W 12th Ave, Jasper, IN 47546

Evansville Vogel Rd. - 4424 Vogel Road, Evansville, IN 47714

What You'll Do:

A Day in the Life – Your focus will be to investigate complex fraudulent activity by reviewing suspicious transactions, analyzing risk, and making informed decisions that balance customer experience with loss prevention. You will communicate with customers and partners through inbound and outbound calls, document findings, manage cases from detection through resolution, and ensure compliance with BSA and internal policies. The position also involves collaborating with business lines, law enforcement, and leadership while supporting fraud prevention efforts and providing guidance or mentorship as needed.

What it Takes:

• Analytical & Decision-Making Skills: Strong ability to identify patterns, assess risk, and conduct in-depth research, with the judgment and autonomy to make independent decisions on complex, high-risk cases and resolve both immediate fraud threats and longer-term issues.
• Communication & Collaboration: Excellent verbal and written communication skills to clearly engage with customers and stakeholders, document findings, and support effective reporting and cross-functional collaboration.
• Technical Proficiency & Adaptability: Comfort navigating multiple systems and software tools, with the adaptability to perform effectively in a fast-paced, evolving environment while managing increasingly complex scenarios.
• Bilingual
• Bachelor’s degree in criminal justice or business related field
• Experience in law enforcement

What we can offer you:

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays, and bereavement leave
• Education Assistance Program
• Paid Parental Bonding Leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping
• Logo wear discounts
• Free checking account, checks and discounted bank services

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

German American Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (pregnancy, sexual orientation, or gender identity), age (40 or older), national origin, genetic information, veteran status, disability, or any other basis protected by law.

German American is committed to the full inclusion of all qualified individuals. As part of this commitment, if you require reasonable accommodation in completing the application process, interviewing, or completing any pre-employment testing, please direct your inquiries to our Talent Acquisition team at 812-482-0717 or [e-mail].

German American employees are required to adhere to laws and regulations applicable to banks and to German American policies and procedures. Applicants should expect to complete necessary pre-employment screening pursuant to these laws, regulations, and policies.