Fraud Investigator

EagleBank; Silver Spring (MD); Hybrid; USD 70,000 - 109,000; Full time

Job summary

EagleBank in Silver Spring, MD seeks a Fraud Investigator to develop and conduct fraud investigations, monitor alerts, and mitigate losses through asset recovery. The role collaborates with the Fraud Investigations Manager, BSA/AML, clients, and law enforcement as needed.

The position is full-time with a hybrid schedule (Bournefield office four days per week). Minimum $69,844 and up to $108,847 annually, with additional compensation possible based on experience and skills.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2 years training and direct experience in fraud/financial crimes investigations.
• Ability to document case-work and prepare reports.
• Strong presentation and communication skills.

Responsibilities

• Develop and conduct fraud investigations and monitor alerts.
• Mitigate financial losses through asset recovery and trend analysis.
• Coordinate with Fraud Investigations Manager, BSA/AML, clients and law enforcement.

Skills

Fraud investigations

Financial crimes knowledge

Report writing

Interviews

Communication skills

Education

Bachelor's degree in related field

Tools

Verafin

Microsoft Office

Case-management systems

Core banking systems

Job description

Fraud Investigator

ID: 2026-2304

Location: US-MD-Silver Spring

Address: 11900 Bournefield Way

Position Type: Full Time Regular

Business Unit: Risk and Compliance

Overview

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $69,844.00 to $108,847.00. Additional compensation may be possible based on experience and skills.

We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Bournefield office in Silver Spring, MD four days per week.

Responsibilities

The Fraud Investigator develops and conducts fraud investigations, monitors and dispositions fraud alerts, and mitigates financial losses through asset recovery for EagleBank Corp. Monitors and reports on fraud trends and engage in strategy development to address these trends. Requires direct and productive interaction with the Fraud Investigations Manager, BSA/AML, clients, and other fraud personnel within financial services organizations entities, and federal/local/state law enforcement agencies.

Qualifications

Requirements

• Bachelor's degree in a related field required, or an equivalent combination of education and experience. In lieu of a bachelor's degree, three (3) years of directly related professional experience may be substituted.
• 2 years training and direct experience in fraud/financial crimes investigations, preferably within the Financial Services Sector
• Relevant financial services sector, military and/or law enforcement experience which includes financial investigations may be substituted
• Ability to document case-work and prepare or create effective reports/forms Ability to communicate clearly with customer and employees (orally and in writing)
• Strong, demonstrated presentation skills to all levels within the enterprise
• Able to design/teach/train individuals and groups on moderately complex materials relating to security and fraud
• Proficient with Microsoft Office products (Word, Excel, PowerPoint)
• Ability to communicate clearly interview or interrogate, when appropriate
• Ability to interact productively with clients and staff (orally on-clients in data-gathering and support
• Working knowledge of banking products such as checking accounts, wire transfer, ACH, credit/debit cards

Preferences

• Direct experience in interacting with law enforcement, AML/BSA, etc
• Knowledge and experience with case- management systems and core banking systems
• Working knowledge of Verafin
• Specific knowledge of core banking systems, operation of common banking products, applicable laws and regulations, and how each may be impacted by fraudulent activities
• Willingness to join and participate in local security and fraud-management organizations