Fraud Investigation Specialist

Jobtailor; Tacoma (WA); On-site; USD 55,000 - 76,000; Full time

Job summary

Jobtailor in Tacoma, WA is seeking a Fraud Analyst to analyze accounts, assess risk, and document cases necessary for investigations and SAR reporting. You will work with internal teams and external partners to mitigate risk and ensure regulatory compliance.

The role requires experience in fraud/risk within financial services, strong communication, and integrity in handling sensitive information. Proficiency with MS Office is expected; a customer-focused mindset is essential.

Qualifications

• 1+ year recent experience in bank operations and/or retail banking.
• Experience in fraud, compliance, or risk within financial services or law-enforcement investigations preferred.
• Level II requires 3+ years in fraud, compliance, or risk within financial services or law enforcement.
• Professional credentials in fraud risk management preferred.
• Equivalent combination of education, experience and training may be considered.
• Delivers exceptional quality service to internal/external customers; responds accurately and timely.

Responsibilities

• Performs analysis of assigned accounts and activity.
• Triage risk and determine appropriate action using internal tools and information sources.
• Obtains and provides detailed documentary evidence to support confirmed fraud activity for cases or alerts.
• Documents daily review and analysis of suspicious transactions, communicates a summary to appropriate parties.
• Ensures compliance to Federal Regulations and SAR reporting requirements.
• Acts on assigned accounts per department procedures to mitigate risk and exposure.
• Partners with internal/external customers, business partners, management and law enforcement for effective communication on fraud cases.
• Builds and maintains relationships with contacts throughout the industry.
• Contributes to department success by taking on required responsibilities.
• Gains knowledge of banking laws and regulations applicable to the assigned area.
• Understands and complies with policies, procedures, standards and guidance relevant to responsibilities.

Skills

Fraud Analysis

Risk Assessment

Data Review

Documentation

SAR Reporting

Tools

MS Office

Word

Excel

Outlook

Job description

• Performs analysis of assigned accounts and activity.
• Triage risk and determine appropriate action using internal tools and information sources.
• Obtains and provides detailed documentary evidence to support confirmed fraud activity necessary to prepare cases or alerts for a criminal prosecution, referral to law enforcement, and collections, as appropriate.
• Documents daily review and analysis of suspicious transactions, communicates a summary to appropriate parties.
• Ensures compliance to appropriate Federal Regulations and SAR reporting requirements.
• Actions assigned accounts based on established department procedures to mitigate and minimize risk and risk‑related exposure.
• Partners with internal/external customers, business partners, peer groups, management, law enforcement and other issuing parties to ensure effective communication on fraud related cases and concerns.
• Builds and maintains relationships with contacts throughout the industry.
• Contributes to the success of the department with willingness to share in all department responsibilities, as required or assigned.
• Gains working knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to assigned area.
• Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.

Requirements

• Level I - 1+ year recent experience in bank operations and/or retail banking required.
• Experience working in a fraud, compliance, or risk environment within the financial services industry or financial investigations experience in Federal, State or local law enforcement preferred.
• Level II - 3+ years recent/relevant experience working in a fraud, compliance, or risk environment within the financial services industry or financial investigations experience in Federal, State or local law enforcement.
• Professional credentials in fraud risk management preferred.
• Equivalent combination of education, experience and training may be considered.
• Provides an exceptional level of quality service for internal/external customers; responds to customers' needs, questions, and concerns in an accurate, effective, and timely manner.
• Ability to develop and maintain positive working relationships with all levels of bank personnel.
• Effective verbal and written business communication and presentation skills, with the ability to communicate issues and follow up items in person, over the phone and via email; ability to read, write, speak and understand English well.
• Detail oriented with organizational, problem‑solving, data review and time management skills; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met, with direct and moderate oversight and supervision.
• Basic understanding and working knowledge of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank’s policies, procedures, products, and services.
• Unquestionable integrity in handling sensitive and confidential information required.
• Basic use and understanding MS Office products (Word, Excel, Outlook), with the ability to learn and adapt to new technologies quickly.

Core Competencies

Demonstrates expertise in fraud analysis, compliance with federal regulations, and risk management within the financial services industry. Possesses strong communication skills and the ability to build relationships with internal and external stakeholders.

Hard Skills

• Fraud Analysis
• Risk Assessment
• Data Review
• Documentation
• SAR Reporting

Soft Skills

• Problem‑Solving
• Organizational Skills
• Time Management
• Customer Service
• Relationship Building

Certifications & Qualifications

• Professional Credentials In Fraud Risk Management

Tools & Technologies

• MS Office
• Word
• Excel
• Outlook