Fraud Investigator

University of Wisconsin-Eau Claire; Eau Claire (WI); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO and front-loaded PTO

11 paid holidays

Wisconsin Retirement System

Family and Medical Leave Act

Job summary

The University of Wisconsin-Eau Claire seeks a Fraud Investigator to examine public assistance fraud, conduct prevention activities, and recover overpayments for the Great Rivers Consortium. This role documents activities in compliance with applicable laws and regulations.

The investigator will work remotely within the ten-county region, coordinating with agencies, providing training, and offering testimony when required. A two-year investigative background and an associate degree are preferred.

Qualifications

• Associate degree in criminal justice, human services, or a related field, or an equivalent combination of education, training, and relevant investigative experience.
• Two years of experience conducting investigations, including investigative interviewing, gathering and evaluating evidence or information, and preparing investigative reports.
• Proficiency using computers and electronic systems for documentation, research, communication, and report preparation.
• Appointment will be conditional upon successful completion of criminal and caregiver background checks.
• Must maintain a valid driver’s license and automobile liability insurance meeting Wisconsin’s minimum coverage requirements.
• This position will work remotely travel within the ten-county consortium region.
• An ergonomically correct and confidential workspace, at own expense, is required for this position when working remotely.
• Employees must provide high speed internet access at own expense when working remotely.
• Must be a Wisconsin resident.

Responsibilities

• Investigates public assistance fraud and overpayments for the Great Rivers Consortium.
• Documents and reports activities in compliance with laws and regulations.
• Conducts intensive investigative interviews and collects evidence.
• Provides effective testimony in court or administrative hearings as needed.
• Establishes professional relationships with local and state agencies and the public.
• Performs other related duties as required or assigned.

Skills

Investigative interviewing

Fraud detection

Documentation skills

Confidentiality

Leadership

Education

Associate degree in criminal justice

Related investigative experience

Tools

FEV system

BRITS

ebtEDGE

Job description

Position Summary

The Fraud Investigator examines public assistance fraud, conducts fraud prevention activities, and performs benefit recovery activities for overpayment claims for the multi-county Great Rivers Consortium (GRC). This position documents and reports activities in compliance with laws and regulations.

Qualifications

• Demonstrates effective motivational leadership techniques to act as investigator to the Great Rivers Income Maintenance Consortium; transfers expertise in investigative techniques and methods to provide direction for the course of field investigations; maintains electronic and written files on the progress and status of field investigations in adherence to legal requirements; provides fraud prevention training for consortium staff in order to make full use of individual capabilities and to meet changing system demands; monitors achievement of outcome-based performance measures to maintain quality of service.
• Illustrates knowledge of current laws and regulations pertaining to economic support programs and eligibility factors to examine and report potential fraud, waste, and abuse as well as complaints and concerns regarding publicly funded and supported services; receives, records, and assesses the legitimacy of complaints and referrals of suspected fraud for economic support programs; conducts intensive investigative interviews to determine whether or not fraud was intentionally committed; obtains and verifies third-party information; collaborates with various agencies and support services; maintains strict confidentiality on all contacts made and information gathered.
• Prepares and maintains detailed and concise records and reports in compliance with legal record keeping and reporting requirements; compiles information and prepares written reports on information gathered for the District Attorney's office; records and documents all Front-End Verification (FEV) and fraud investigation referrals and actions taken; determines, conducts, documents, and reports appropriate verification actions.
• Provides effective and credible testimony in court or administrative hearings regarding clients’ allegedly fraudulent activities, investigations, and findings.
• Conducts special case audits on targeted areas, particularly error prone cases; exercises judgement to determine outcome and provide recommendations based on results.
• Establishes and maintains professional working relationships with local and state agencies, law enforcement, employers, and the general public.
• Performs other related duties as required or assigned.

Required Qualifications

• Associate degree in criminal justice, human services, or a related field; or an equivalent combination of education, training, and relevant investigative experience.
• Two (2) years of experience conducting investigations, including investigative interviewing, gathering and evaluating evidence or information, and preparing investigative reports. Experience may include criminal, civil, administrative, fraud, compliance, public assistance, or other related investigations.
• Proficiency using computers and electronic systems for documentation, research, communication, and report preparation.
• Appointment will be conditional upon successful completion of criminal and caregiver background checks.
• Must maintain a valid driver’s license and automobile liability insurance meeting or exceeding Wisconsin’s minimum coverage requirements, with proof of insurance provided upon hire and maintained throughout employment.
• This position will work remotely travel within the ten-county consortium region.
• An ergonomically correct and confidential workspace, at own expense, is required for this position when working remotely.
• Employees must provide high speed internet access at own expense when working remotely.
• Must be a Wisconsin resident.

Preferred Qualifications

• Experience working with Client Assistance for Reemployment and Economic Support (CARES), Forward Health, State of Wisconsin Kids Information Data System (KIDS), Child Care Statewide Administration on the Web (CSAW), Benefit Recovery Investigation Tracking System (BRITS) and/or ebtEDGE.
• Experience interpreting and applying public assistance policies and procedures related to Medicaid, FoodShare, and Child Care benefits.

Eau Claire County is not only a great place to work, but has many exciting benefits!

AN IMPORTANT NOTE: This information gives only a brief summary of the plans in effect for regular, full-time Non-Represented employees of Eau Claire County and may not be all-inclusive. Eau Claire County's policies and County Code govern if there are differences between this information and the policies.

Paid Time Off (PTO)

• Accrual is based on years of service with the County, starting at 6.4 hours accruing each pay period (20.8 days per year), with the maximum accrual rate of 35.75 days per year. All new hires at Eau Claire County receive 40 hours of front-loaded PTO upon hire, which they may begin using immediately.
• *Manager PTO accrual available upon request*

Holidays

• Eleven paid holidays: New Year's Day, Martin Luther King, Jr. Day, a Spring Holiday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Day after Thanksgiving, Christmas Eve Day, Christmas Day and New Year's Eve Day.

Retirement

• The County provides a retirement account in Wisconsin Retirement System (WRS). Employees pay one-half of the actuarially required contributions.

Leave

• Eau Claire County provides leave under the Family Medical Leave Act: Family and Medical Leave Act | U.S. Department of Labor.