Fraud Investigator

BCforward; Columbus (OH); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

BCforward is seeking an External Fraud Investigator to analyze and deter fraudulent activity across consumer and commercial accounts. You will conduct case-centric investigations, prepare SARs, and escalate to management or law enforcement as needed, while maintaining thorough notes in our case management system.

The role requires a bachelor’s degree (or equivalent), 2–3 years in risk management, and a CFE or similar certification.

Competenze

• Bachelor's degree, or equivalent work experience.
• 2–3 years of experience in an applicable risk management environment.
• Certified Fraud Examiner (CFE) or other professional fraud certification.

Mansioni

• Maintain thorough and accurate case notes setting forth all required actions in chronological order through utilization of a case management system.
• Conduct and documenting interviews with witnesses, victims and subjects as appropriate.
• Report investigative findings to the appropriate designee within Fraud Investigations with recommendation for SAR or no SAR Determination.
• Prepare complete and accurate SARs for filing.
• Ability to correctly identify when matters are appropriate to escal to management and/or to law enforcement.
• Ensure case accurate case completion for all case resolutions prior to submission to appropriate designee within Fraud Investigations for case closure approval.
• Participation and compliance with internal continuing education and training.
• Training topics may include: Compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
• Participation in any required corporate and business line training in these areas. Understanding and adherences to internal suspicious activity referral requirements and processes as required for this position.

Conoscenze

Analytical skills

MS Excel

MS Word

Communication skills

Formazione

Bachelor's degree

Strumenti

Case management system

Descrizione del lavoro

External Fraud Investigators may concentrate on one specific or many different fraud typologies such as external fraud, elder and vulnerable adult financial exploitation, technology related fraud, organized fraud rings and anti-money laundering depending on business needs within Fraud Investigations. External Fraud Investigators perform duties such as investigating multiple fraud typologies in accordance with policies and procedures, performing thorough account transaction analysis for the purpose of identifying suspicious or fraudulent activity, and filing Suspicious Activity Reports (SARs). An investigator may review consumer and commercial DDAs, loans, lines of credit, debit and credit cards, technology products and investment products.

• Maintain thorough and accurate case notes setting forth all required actions in chronological order through utilization of a case management system.
• Conduct and documenting interviews with witnesses, victims and subjects as appropriate.
• Report investigative findings to the appropriate designee within Fraud Investigations with recommendation for SAR or no SAR Determination.
• Prepare complete and accurate SARs for filing.
• Ability to correctly identify when matters are appropriate to escal to management and/or to law enforcement.
• Ensure case accurate case completion for all case resolutions prior to submission to appropriate designee within Fraud Investigations for case closure approval.
• Participation and compliance with internal continuing education and training.
• Training topics may include: Compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
• Participation in any required corporate and business line training in these areas. Understanding and adherences to internal suspicious activity referral requirements and processes as required for this position.

Preferred Qualifications

• Bachelor's degree, or equivalent work experience
• 2-3 years of experience in an applicable risk management environment
• Certified Fraud Examiner (CFE) or other professional fraud certification

Preferred Skills/Experience

• SAR writing and quality assurance experience
• Prior law enforcement experience
• Prior financial/banking sector experience
• Prior accounting/auditing experience
• Strong analytical skills
• Strong proficiency in MS-Excel and MS-Word
• Excellent written and verbal communication skills
• Ability to maintain high levels of confidentiality and data security standards.
• Ability to handle multiple complex assignments concurrently
• Strong time management skills and high degree of initiative
• Demonstrated positive attitude with results orientation
• Proven track record of meeting tight deadlines
• Experience/comfort in working through change