FEA External Fraud Investigator

US Bank; Town of Brookfield (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Short-term and long-term disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a FEA External Fraud Investigator to conduct enterprise-wide investigations, analyze transaction data, and prepare Suspicious Activity Reports (SARs) for FinCEN. You will work to identify gaps, escalate risks, and improve internal processes while collaborating across departments.

Ideal candidates have AML knowledge, strong analytical and communication skills, and experience in banking compliance. CAMS/CFE certifications are a plus. This role requires working from a U.S.

Qualifications

• Bachelor's degree, or equivalent work experience
• Typically more than two years of applicable experience
• Experience in banking, AML compliance, or fraud investigations is preferred

Responsibilities

• Conduct comprehensive alert and case investigations including analysis of transaction data and customer information
• Collaborate with internal departments to gather information for investigations
• Prepare detailed case notes and attachments of research
• Complete SARs when investigations support it
• Determine when to close, escalate, or refer cases
• Ensure production and quality goals are met
• Perform additional duties as assigned

Skills

Analytical skills

Communication skills

Problem-solving

Attention to detail

Adaptability

Multitasking

Education

Bachelor's degree

Tools

Excel

Microsoft Office

Actimize

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

U.S. Bank is responsible for maintaining an effective anti-money laundering (AML) and fraud program for monitoring, detecting, and reporting suspicious activity to appropriate regulatory agencies. As a member of the Enterprise Financial Crimes Compliance Investigations division, you will be part of the bank's second line of defense to prevent individuals and businesses from using U.S. Bank products and services for illegal purposes.

As a FEA External Fraud Investigator, you will conduct enterprise-wide investigations identifying unusual activity and preparing Suspicious Activity Reports (SARs) to be filed with Financial Crimes Enforcement Network (FinCEN) as well as writing and preparing cases that result in No SARs. A FEA External Fraud Investigator should have a understanding of AML/BSA and fraud laws and regulations, the financial services industry, and regulatory trends that impact their assigned line of business. During the investigation, you may identify gaps and help drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors. You will assist in identifying and/or escalating risks, as appropriate.

Responsibilities

• Conducting comprehensive alert and case investigations which includes analyzing transaction information, reviewing customer data, researching open source and media checks, recommending alerts moving to case or no case, and a SAR or no SAR to be filed
• Working cooperatively with internal departments to obtain and analyze necessary information related to the investigation
• Preparing quality investigative documentation which includes clearly articulating written detailed case notes, and providing attachments of internal and external research
• Preparing the SAR form when a case investigation results in a SAR recommendation
• Recommending customer relationship closures, case escalations or case referrals as appropriate
• Ensuring case production and quality goals are met
• Completing other duties as assigned

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically more than two years of applicable experience

Preferred Skills/Experience

• Experience in banking, and/or AML compliance
• Effective oral and written communication skills
• Strong proficiency in Excel
• Strong analytical skills
• Strong problem-solving skills
• Ability to adapt to a changing environment and handle multiple priorities
• Strong attention to detail
• Knowledge of Microsoft Office applications, along with general proficiency in adapting to new software applications
• Knowledge of Bank Secrecy Act (BSA)/AML laws and regulations
• Knowledge of Actimize case management system
• Knowledge of retail banking, lending and bank operations processes
• Certified Anti-Money Laundering Specialist (CAMS) certification
• Certified Fraud Examiner (CFE) certification

*This role requires working from a U.S. Bank location three (3) or more days per week.

**We are hiring in the following locations:

• Tempe, AZ
• Minneapolis, MN
• Cincinnati, OH
• Brookfield, WI

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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