Fraud Investigations Analyst (Payments) – Junior

Caesars Sportsbook & Casino; Jersey City (NJ); On-site; USD 44,000 - 55,000; Full time

Job summary

Caesars Digital is seeking a Fraud Investigations Specialist to review payments transactions and player behavior, identify fraudulent activity, and document findings. The role requires attention to detail and collaboration with multiple teams across our regulated environment.

Based in Las Vegas or Northern New Jersey, you will respond to escalations, verify identities, and monitor registrations while contributing to our fraud strategy and ensuring excellent user experience for players.

Qualifications

• 1 year of experience in payments and fraud preferred.
• 1 year of experience responding to internal and external escalations.
• Strong data analysis skills and Excel experience.
• Ability to devise and implement solutions quickly, often coordinating with multiple teams.
• Attention to detail and adaptability to shifting fraud trends.
• Excellent communication, teamwork and interpersonal skills.
• Previous experience working in a highly regulated industry.
• Enthusiastic about identifying and preventing fraud.
• Proactive and willing to help improve our fraud strategy by communicating observed fraud patterns.
• Organized and proficient at managing multiple tasks throughout the day.
• Able to maintain confidentiality.

Responsibilities

• Carry out day-to-day tasks such as responding to escalations, verifying player identities, investigating suspicious account activity, documenting account closures, and monitoring new account registrations.
• Ensure that all day-to-day tasks are completed in accordance with our standards.
• Report any adverse trends, issues and/or anomalies to senior analysts.
• Collaborate with customer service teams to ensure that we continue to provide the best user experience for our players while protecting our platform from malicious behavior.

Skills

Payments & fraud experience

Escalations handling

Data analysis

Excel proficiency

Problem solving

Communication

Teamwork

Regulated industry experience

Fraud prevention

Organizational skills

Confidentiality

Job description

Caesars Digital is seeking a Fraud Investigations Specialist to review payments transactions and player behavior, identify fraudulent activity, and document findings. The role requires attention to detail and collaboration with multiple teams across our regulated environment.

Based in Las Vegas or Northern New Jersey, you will respond to escalations, verify identities, and monitor registrations while contributing to our fraud strategy and ensuring excellent user experience for players.