Fraud Detection & Incident Response Lead

247Hire; Vienna (VA); On-site; USD 65,000 - 100,000; Full time

Job summary

Navy Federal Credit Union is seeking a detail-oriented fraud and security analyst to identify patterns of activity indicating fraud and to monitor member accounts for suspicious transactions. The role involves reviewing cases, tracking progress, and coordinating with Security and other departments to protect members.

The ideal candidate has strong communication, data analysis skills, and the ability to work independently or in a team, with familiarity in data querying and reporting tools, plus

Qualifications

• Bachelor’s degree in Business, Finance, or related field.
• Strong verbal and written communication skills.
• Ability to work independently and in a team.
• Familiarity with data querying, reporting and analysis.
• Basic research, analytical and problem-solving skills.
• Understanding of procedures, policies and regulations.
• Experience with data presentation and reporting tools.
• Ability to manage multiple priorities and deadlines.
• Attention to detail and sound judgment.
• Familiarity with Navy Federal policies and procedures.

Responsibilities

• Identify patterns of activity indicating possible fraud or account abuse.
• Monitor member account transactions to identify fraudulent activity and take corrective action.
• Manage the review/analysis of potential fraud and forgery cases before submission to Security.
• Track progress of fraud cases and inform related parties of status and actions taken.
• Communicate with internal and external customers on fraud and security issues and resolutions.
• Identify opportunities for new or improved processes, data, or technology.
• Serve as subject matter expert on fraud trends.
• Support projects related to fraud detection, prevention or root cause analysis.
• Collect, prepare and maintain data for analysis and reporting.
• Establish incident response standards and training requirements.

Skills

Communication

Teamwork

Independent work

Problem solving

Data analysis

Education

Bachelor's degree in Business, Finance, or related field

Tools

Database software

Presentation software

Spreadsheet software

Job description

Navy Federal Credit Union is seeking a detail-oriented fraud and security analyst to identify patterns of activity indicating fraud and to monitor member accounts for suspicious transactions. The role involves reviewing cases, tracking progress, and coordinating with Security and other departments to protect members.

The ideal candidate has strong communication, data analysis skills, and the ability to work independently or in a team, with familiarity in data querying and reporting tools, plus