Fraud Associate Level I

Xtreme Solutions Inc; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Job summary

Xtreme Solutions Inc in Washington, DC seeks a Fraud Associate to perform administrative tasks and data analysis in support of the Office of Legal Affairs. The role requires meticulous record keeping and coordination with internal and external offices.

You will process case paperwork, enter data into databases, perform quality control, and handle correspondence. Strong written communication and proficiency with Microsoft Office are essential to ensure timely, accurate results.

Qualifications

• High School Diploma and a minimum of three (3) years of general office experience.
• Solid working knowledge of using the Microsoft Suite of Office Products (Word, PowerPoint, Excel, SharePoint and Outlook)

Responsibilities

• Liaise with internal and external offices and agencies in performing daily duties, maintaining and monitoring case files and logs.
• Match incoming correspondence from applicants and law enforcement officials with the individual passport file.
• Process initial case paperwork, enter data, perform quality control reviews of data entered and maintain paper and electronic file libraries.
• Complete and process pre-formatted letters to passport applicants whose files have been referred to the office.
• Assist in processing applications referred to the office by agencies and posts and perform telephone and written inquiries concerning pending applications.
• Process fraud case paperwork, including: scan fraud cases, enter or update applicant information into National Fraud Database, Travel Document Issuance System, and other databases; determine the appropriate Class category; perform quality control reviews of data entered; and maintain paper and electronic file libraries in SharePoint.

Skills

Microsoft Office

Data entry

Writing skills

Proofreading

Education

High School Diploma

3+ years general office experience

Tools

SharePoint

Excel

Outlook

Word

PowerPoint

Job description

Description
The Fraud Associate will perform administrative work and data analysis in support of the Office of Legal Affairs.

Description
The Fraud Associate will perform administrative work and data analysis in support of the Office of Legal Affairs.
Duties/Tasks

• Liaise with internal and external offices and agencies in performing daily duties, maintaining and monitoring case files and logs.
• Match incoming correspondence from applicants and law enforcement officials with the individual passport file.
• Process initial case paperwork, enter data, perform quality control reviews of data entered and maintain paper and electronic file libraries.
• Complete and process pre-formatted letters to passport applicants whose files have been referred to the office.
• Assist in processing applications referred to the office by agencies and posts and perform telephone and written inquiries concerning pending applications.
• Process fraud case paperwork, including: scan fraud cases, enter or update applicant information into National Fraud Database, Travel Document Issuance System, and other databases; determine the appropriate Class category; perform quality control reviews of data entered; and maintain paper and electronic file libraries in SharePoint.

Xtreme Solutions is proud to be an equal-opportunity workplace and an affirmative-action employer. All qualified applicants will receive fair consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age or veteran status.

Requirements
EDUCATION/EXPERIENCE REQUIRED:

• High School Diploma and a minimum of three (3) years of general office experience
• Solid working knowledge of using the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, SharePoint and Outlook)

Qualifications

• Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening/sending mail, stacking, shredding, packing/moving/stacking boxes, un-stapling, paper-clipping, sorting, filing, and reading.
• Possess comprehensive writing skills, ability to proofread correspondence, convey ambiguities, and correct deficiencies.
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures.