Fraud Analytics Investigator

Live Oak Bank; Wilmington (NC); On-site; USD 72,000 - 113,000; Full time

Job summary

Live Oak Bank in Wilmington, NC is seeking a Fraud Investigator to analyze suspect reports, conduct comprehensive investigations across deposits, loans, electronic transactions, and wire transfers. You’ll coordinate with Compliance, Customer Success, and Deposit Operations to mitigate losses and protect the Bank’s assets.

The role requires 3–5 years in risk management or fraud investigation, knowledge of card processing and online fraud, and strong analytical skills.

Qualifications

• 3–5 years of experience in risk management, payment processing, fraud investigation, chargeback representation, or law enforcement.
• Knowledge of fraud schemes, scams, and fraud systems.
• Professional certifications (CAMS, CFE, etc.) preferred.

Responsibilities

• Track and document action taken in case management system.
• Conduct investigations related to deposit accounts, loans, electronic transactions, wire transfers, and other banking products.
• Review alerts to identify fraudulent activity across ACH, debit/credit, wire, and online banking.
• Determine actions to protect assets; escalate as needed.

Skills

Fraud investigations

Risk management

Data analysis

Card processing

MS Excel

Education

Bachelor’s degree

CAMS

CFE

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Live Oak Bank in Wilmington, NC is seeking a Fraud Investigator to analyze suspect reports, conduct comprehensive investigations across deposits, loans, electronic transactions, and wire transfers. You’ll coordinate with Compliance, Customer Success, and Deposit Operations to mitigate losses and protect the Bank’s assets.

The role requires 3–5 years in risk management or fraud investigation, knowledge of card processing and online fraud, and strong analytical skills.