Fraud Analyst I — Detect & Resolve Banking Risk

Fifth Third Bank; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits programs

Support for employee well-being

Job summary

Fifth Third Bank is seeking a Fraud Analyst I in Cincinnati, Ohio. This role involves supporting fraud detection and communication efforts while ensuring compliance and addressing customer concerns regarding fraud. Ideal candidates will have analytical and problem-solving skills, with at least an associate's degree or equivalent experience.

The position requires exceptional communication skills and offers an engaging work environment, aimed at promoting employee well-being and career growth.

Qualifications

• One to three years of experience in fraud, banking, investigative work, or a related field preferred.
• Strong oral and written communication skills required.
• Proficiency in identifying potential concerns and following up to resolve such issues.

Responsibilities

• Analyze and decision fraud detection system alerts according to policies.
• Communicate directly with customers and bank personnel regarding fraud.
• Open and prepare fraud cases effectively.

Skills

Analytical skills

Problem-solving skills

Multi-tasking skills

Conflict resolution skills

Strong communication skills

Teamwork skills

Education

Associate’s degree or equivalent work experience

Tools

Microsoft Office Suite

Job description

Fifth Third Bank is seeking a Fraud Analyst I in Cincinnati, Ohio. This role involves supporting fraud detection and communication efforts while ensuring compliance and addressing customer concerns regarding fraud. Ideal candidates will have analytical and problem-solving skills, with at least an associate's degree or equivalent experience.

The position requires exceptional communication skills and offers an engaging work environment, aimed at promoting employee well-being and career growth.