Fraud Analyst I: Detect, Communicate & Protect Finances

Fifth Third; United States; On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Fifth Third Bank in Cincinnati, OH is seeking a Fraud Analyst I to join Fraud Operations. The role supports Fraud Detection, Fraud Communication, and Domestic Collections, analyzing alerts and coordinating case work to protect customers and the bank.

The ideal candidate has 1–3 years in fraud, banking, or related fields, with strong analytical and communication skills and an associate degree or equivalent experience. On-site position with comprehensive benefits.

Qualifications

• One to three years of fraud, banking or related experience.
• Associate's degree or equivalent work experience.
• Strong analytical, problem-solving, multitasking and conflict resolution skills.
• Excellent written and verbal communication with internal and external customers on fraud related matters.
• Understand federal and state fraud laws and industry trends.
• Proactive in identifying concerns and following-up to resolve such issues.
• Excellent teamwork and relationship-building skills.
• Ability to decide when to escalate matters to management.
• Collaborate with others, adapt to change, and accept challenging assignments.
• Proficient with Microsoft Office Suite.

Responsibilities

• Review, analyze, and decision fraud detection system alerts per policy.
• Directly communicate with customers and bank personnel to address fraud risk.
• Open and prep fraud cases.
• Elevate matters to supervisory staff when needed.
• Provide fraud-related support and assist first line of defense.
• Coordinate with business units to ensure compliance with laws.
• Meet scheduling and performance tracking expectations.
• Meet quality and customer service standards.
• Perform other duties as required.

Skills

Fraud analysis

Banking knowledge

Investigative work

Analytical skills

Multitasking

Communication skills

Microsoft Office

Education

Associate's degree or equivalent

Job description

Fifth Third Bank in Cincinnati, OH is seeking a Fraud Analyst I to join Fraud Operations. The role supports Fraud Detection, Fraud Communication, and Domestic Collections, analyzing alerts and coordinating case work to protect customers and the bank.

The ideal candidate has 1–3 years in fraud, banking, or related fields, with strong analytical and communication skills and an associate degree or equivalent experience. On-site position with comprehensive benefits.