Fraud Analyst - Entry Level Cyber/Financial Security

Lensa; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading provider in technology services, Lensa, is hiring a Fraud Analyst for an entry-level position. The role involves supporting fraud detection efforts by analyzing alerts and assisting clients with issues regarding retail applications. The successful candidate will be a detail-oriented individual with a Bachelor's degree and strong customer service skills, working onsite in Pittsburgh.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid Time Off (PTO)

Qualifications

• Entry Level position.
• Requires a Bachelor's Degree.
• Skills in investigation, fraud detection, and customer service are crucial.

Responsibilities

• Assist in fraud assessment and decision-making.
• Manage inbound/outbound communication and ticket management.
• Troubleshoot issues with retail applications.

Skills

Investigation and analysis

Fraud detection

Customer service oriented

Attention to detail

Multitasking

Education

Bachelors Degree

Job description

Fraud Analyst - Entry Level Cyber/Financial Security

Fraud Analyst - Entry Level Cyber/Financial Security

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Lensa is the leading career site for job seekers at every stage of their career. Our client, TEKsystems, is seeking professionals in Pittsburgh, PA. Apply via Lensa today!

Description

Fraud Support and will consume inbound/outbound communications through ticket creation/management, providing such fraud support 24x7x365. The Fraud Support team will assist the Fraud Support Center to assess, evaluate and make decisions on transactional alerts for potential fraud within various user interfaces and provide support by troubleshooting and problem-solving for clients experiencing difficulties using retail applications available on company's website. The Fraud Support Analyst will act as a liaison between the Fraud Support Center, other business units and clients.

In addition, the Remote Fraud Support Team will support incoming and outgoing customer contact using approved methods (i.e. call, email, web portal) to identify and prioritize the interaction. The Fraud Support Team will document pertinent information according to standards, conducting research to provide resolution or escalation leveraging operational runbooks and documented knowledge articles.

Skills

Investigation and analysis, fraud detection, customer service oriented, call center customer service, Analytic, Attention to detail, Multitasking

Top Skills Details

Investigation and analysis, fraud detection, customer service oriented

Additional Skills & Qualifications

Bachelors Degree

ONSITE IN PITTSBURGH, PA or BIRMINGHAM, AL

Will work holidays.

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Pittsburgh,PA.

Application Deadline

This position is anticipated to close on Jun 26, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  IT Services and IT Consulting

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Fraud Analyst - Entry Level Cyber/Financial Security

Fraud Analyst - Entry Level Cyber/Financial Security

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