Fraud Analyst

Kforce Inc; Minneapolis (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

HSA

FSA

401(k)

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Kforce Inc. in Minneapolis, MN is seeking a Fraud Analyst to monitor account activity, identify fraudulent transactions, and collaborate with internal teams and merchants to resolve issues.

The role emphasizes data interpretation, strong communication, and MS Office proficiency to secure accounts and prevent losses. The ideal candidate will have experience with customer interactions, ability to follow unwritten instructions, and a proactive approach to mitigate fraud, with loss mitigation

Qualifications

• Experience interacting with internal and external customers.
• Ability to identify and interpret data and resolve exceptions.
• Ability to follow unwritten but generally understood instructions.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office applications.
• Loss mitigation experience is a plus.

Responsibilities

• Monitors account activity to identify fraudulent financial transactions and violations.
• Secures accounts to prevent losses.
• Works with internal departments to validate that charges are authorized.
• Works with merchants to resolve customer service issues or fraudulent activity.
• Maintains merchant processing statistics and records.

Skills

Customer interaction

Data interpretation

Problem solving

Communication

Microsoft Office proficiency

Loss mitigation

Tools

Microsoft Office

Job description

Responsibilities

Kforce has a client that is seeking a Fraud Analyst in Minneapolis, MN. Duties Include:

• Monitors account activity to identify fraudulent financial transactions and violations
• Secures accounts to prevent losses
• Works with internal departments to validate that charges are authorized
• Works with merchants to resolve customer service issues or fraudulent activity
• Maintains merchant processing statistics and records

Requirements

• Some experience working with internal/external customers
• Ability to identify and interpret data and resolve exceptions
• Ability to work with unwritten but generally understood instructions
• Effective verbal and written communication skills
• Proficient computer skills, especially Microsoft Office applications
• Some experience with loss mitigation a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.