Fraud Analyst

TEKsystems; Anaheim (CA); Hybrid; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance (Voluntary)

PTO/Vacation

Job summary

TEKsystems is seeking a Fraud Analyst for a Southern California client in a hybrid role based in Anaheim, CA. You will identify and mitigate fraudulent activity across multiple banking channels, reviewing alerts, conducting investigations, and supporting disputes and card/ACH processes.

Ideal candidates have 1–2 years in fraud analysis or banking operations, strong customer service and communication skills, and the ability to work across several systems while maintaining meticulous records and

Qualifications

• High school diploma or equivalent.
• 1-2 years of fraud investigations, fraud analysis, banking operations, financial services, or related experience.
• Experience handling fraud alerts, account investigations, disputes, claims, or transaction monitoring.
• Strong customer service and communication skills.
• Ability to analyze information, identify risk, and make sound decisions.
• Experience working with multiple systems and applications simultaneously.
• Strong attention to detail and organizational skills.

Responsibilities

• Review and investigate fraud alerts, suspicious transactions, and unusual account activity.
• Conduct fraud investigations involving debit cards, credit cards, ATM transactions, ACH activity, and account takeover risks.
• Monitor card activity in real-time and near real-time to identify and prevent fraudulent transactions.
• Process and investigate member disputes and claims in accordance with applicable banking regulations.
• Place account restrictions, account holds, card closures, and other fraud mitigation actions when appropriate.
• Support credit and debit card claim processes, including documentation and reimbursement activities.
• Review ACH transactions and identify potentially suspicious payment activity.
• Communicate with members regarding fraud concerns, disputes, account protection measures, and investigation outcomes.
• Collaborate with internal departments to gather information and resolve fraud cases.
• Maintain detailed investigative documentation and ensure compliance with regulatory requirements.

Skills

Fraud investigations

Fraud analysis

Banking operations

Financial services

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

About the Opportunity

Our client, a leading credit union in Southern California, is seeking a fraud analyst to join its Fraud Operations team. This role is responsible for protecting member accounts by identifying, investigating, and mitigating fraudulent activity across multiple banking channels.

This is an excellent opportunity for professionals with fraud analysis, dispute resolution, banking operations, or financial services experience who want to expand their expertise in fraud prevention, risk mitigation, and account protection.

Key Responsibilities

• Review and investigate fraud alerts, suspicious transactions, and unusual account activity.

• Conduct fraud investigations involving debit cards, credit cards, ATM transactions, ACH activity, and account takeover risks.

• Monitor card activity in real-time and near real-time to identify and prevent fraudulent transactions.

• Process and investigate member disputes and claims in accordance with applicable banking regulations.

• Place account restrictions, account holds, card closures, and other fraud mitigation actions when appropriate.

• Support credit and debit card claim processes, including documentation and reimbursement activities.

• Review ACH transactions and identify potentially suspicious payment activity.

• Communicate with members regarding fraud concerns, disputes, account protection measures, and investigation outcomes.

• Collaborate with internal departments to gather information and resolve fraud cases.

• Maintain detailed investigative documentation and ensure compliance with regulatory requirements.

Required Qualifications

• High school diploma or equivalent.

• 1-2 years of fraud investigations, fraud analysis, banking operations, financial services, or related experience.

• Experience handling fraud alerts, account investigations, disputes, claims, or transaction monitoring.

• Strong customer service and communication skills.

• Ability to analyze information, identify risk, and make sound decisions.

• Experience working with multiple systems and applications simultaneously.

• Strong attention to detail and organizational skills.

Preferred Qualifications

• Previous experience within a bank, credit union, or financial services organization.

• Experience handling debit card disputes, credit card claims, or Regulation E investigations.

• Knowledge of ACH processing and fraud detection practices.

• Familiarity with payment regulations and banking compliance requirements.

• Experience using fraud detection and transaction monitoring systems.

Work Environment

• Hybrid schedule with 2 days per week onsite in Anaheim Hills, CA.

• Professional financial services environment.

• Collaborative fraud and account protection team.

• Opportunity to gain exposure to a broad range of fraud investigations and risk mitigation activities.

Why Apply?

• Gain hands-on experience in banking fraud investigations and account protection.

• Work with a specialized fraud operations team.

• Exposure to card fraud, ACH fraud, dispute resolution, and regulatory compliance.

• Potential opportunity for longer-term employment based on business needs and performance.

Job Type & Location

This is a Contract position based out of Anaheim, CA 92807.

Pay and Benefits

The pay range for this position is $27.16 - $32.59/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a hybrid position in Anaheim,CA 92807.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.