Fraud & AML Operations Analyst

OpenKrill; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Restaurant-like perks

Job summary

LemFi is the financial engine enabling cross-border transactions. We seek an AML Operations Analyst (Fraud) to protect customers from losses while keeping products easy to use.

You will investigate alerts, handle reports from banks and partners, respond to chargebacks, and spot new fraud patterns early to act before losses grow. You will work with the FinCrime team under the FinCrime Operations Manager, balancing risk with customer experience.

Qualifications

• 1–3 years of fraud experience in fintech, payments, or banking.
• Hands-on fraud investigations: card fraud, chargebacks, APP scams, account takeover.
• Experience handling fraud reports and recall requests from banks/partners.
• Understanding fraud rules in operating markets; APP scam reimbursement and card disputes.
• KYC/ID verification familiarity is a plus.
• Ability to make defensible, quick decisions.
• Strong written and verbal English communication skills.

Responsibilities

• Review fraud alerts and cases; make decisions to block, restrict, or release activity.
• Conduct end-to-end fraud investigations using device, IP, transaction, and identity data.
• Handle fraud reports and recall requests; act on affected accounts within SLAs.
• Review card disputes, gather evidence, and submit timely responses.
• Respond to fraud-related customer tickets with clarity and empathy.
• Identify emerging fraud patterns and suggest rule/controls changes to reduce losses.
• Escalate money-laundering concerns to AML team when needed.
• Collaborate with product, engineering, and payments to improve fraud controls.

Skills

Fluent English

Google Sheets/Excel

SQL/Metabase

Decisive judgment

Strong communication

Tools

SQL/Metabase

Job description

LemFi is the financial engine enabling cross-border transactions. We seek an AML Operations Analyst (Fraud) to protect customers from losses while keeping products easy to use.

You will investigate alerts, handle reports from banks and partners, respond to chargebacks, and spot new fraud patterns early to act before losses grow. You will work with the FinCrime team under the FinCrime Operations Manager, balancing risk with customer experience.