Franchise Transfer & Settlement Analyst

Inspire Brands; Atlanta (GA); On-site; USD 55,000 - 70,000; Full time

Job summary

Inspire Brands is seeking a Credit & Collections Analyst to manage the administrative and financial steps for franchisee transfers. Based in our Atlanta Global Support Center, the role involves coordinating data and documentation, supporting cross-functional teams, and ensuring compliant transitions.

The position focuses on preparing settlement statements, tracking progress, and communicating with stakeholders to finalize transfers in accordance with company policy.

Qualifications

• Customer-focused orientation with ability to serve stakeholders
• Strong organizational and communication skills in a fast-paced environment
• Attention to detail; manage multiple administrative tasks simultaneously
• Proficient in Microsoft Office (Excel, Outlook, Word) and independent work
• Experience with ERP systems is a plus

Responsibilities

• Prepare and update transfer documents and facilitate review by business partners
• Pull historical franchisee sales data to support settlement calculations
• Track transfer progress and ensure updated information is noted in the database
• Disseminate transfer documents as needed
• Prepare preliminary and final settlement statements
• Coordinate with cash team and project managers to ensure funds are deposited per settlement
• Schedule transfer-related meetings and communications
• Act as a point of contact for settlement document questions from franchisees
• Provide updates on transfer status and resolve outstanding items
• Prepare standard reports or summaries for management updates
• Calculate transfer and settlement fees for legacy brands
• Ensure all documents are filed per policy
• Escalate issues promptly and support ad hoc projects
• Develop relationships with stakeholders and seek process improvements through digitalization/automation

Skills

Customer focus

Organizational skills

Communication skills

Attention to detail

MS Office proficiency

Education

Associate or Bachelor's degree in Business/Operations/Business Administration

Tools

Oracle ERP

Job description

Inspire Brands is seeking a Credit & Collections Analyst to manage the administrative and financial steps for franchisee transfers. Based in our Atlanta Global Support Center, the role involves coordinating data and documentation, supporting cross-functional teams, and ensuring compliant transitions.

The position focuses on preparing settlement statements, tracking progress, and communicating with stakeholders to finalize transfers in accordance with company policy.