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Surface Experts is seeking a Support Center Operations Manager to oversee day-to-day operations, staffing, onboarding, performance management, and franchisee support, working closely with the Support Center Director to ensure KPI achievement and high-quality service. The role focuses on optimizing processes, improving efficiency, and driving franchisee satisfaction within a busy, on-site Spokane operation.
This is a full-time, on-site position with a focus on continuous improvement and strong
Surface Experts is seeking a Support Center Operations Manager to oversee day-to-day operations, staffing, onboarding, performance management, and franchisee support, working closely with the Support Center Director to ensure KPI achievement and high-quality service. The role focuses on optimizing processes, improving efficiency, and driving franchisee satisfaction within a busy, on-site Spokane operation.
This is a full-time, on-site position with a focus on continuous improvement and strong