Franchise Office & Operations Lead

Talentify; Acworth (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid training

Full-time

Annual company convention

Mobile Showroom access (insurance and

Job summary

Floor Coverings International, a leading mobile flooring company, is seeking an Office Manager in Acworth, GA. You will lead scheduling, installation coordination, and support marketing efforts while helping maintain clean financials.

This full-time role requires strong customer service, communication, and organizational skills. Training is provided, and the company offers a supportive environment with opportunities for growth.

Qualifications

• Excellent customer service skills.
• Strong communication skills, particularly over the phone.
• Organized, detail-oriented, and able to multi-task.
• Experience with bookkeeping using QuickBooks is a plus.
• Ability to work independently without supervision.

Responsibilities

• Develop trust with customers and live the company core values.
• Provide extra-mile service and convert leads to appointments.
• Schedule appointments for the sales team and follow up on proposals.
• Keep showroom and office organized and presentable.
• Assist in local marketing tactics and community engagement.
• Coordinate with installers and customers on start dates and job progress.
• Update Salesforce/production board with status and schedule.

Skills

Customer service

Communication

Organization

Bookkeeping (QuickBooks)

Independent work

Bilingual (English/Spanish)

Tools

QuickBooks

Job description

Floor Coverings International, a leading mobile flooring company, is seeking an Office Manager in Acworth, GA. You will lead scheduling, installation coordination, and support marketing efforts while helping maintain clean financials.

This full-time role requires strong customer service, communication, and organizational skills. Training is provided, and the company offers a supportive environment with opportunities for growth.