Franchise Growth Coach: Multi-Unit Operations Leader

Inspire; Little Rock (AR); On-site; USD 90,000 - 120,000; Full time

Job summary

Inspire is seeking a Franchise Business Consultant to support a portfolio of Dunkin' franchisees across emerging and growth markets. You will blend strategic business consulting with hands-on operational support, driving brand standards, profitability, guest experience, and growth.

You will engage deeply with operators, conduct frequent in-store assessments, coach developing markets, and partner with cross-functional teams to accelerate expansion and improve performance across multiple

Qualifications

• 5+ years of multi-unit restaurant operations leadership experience.
• Experience managing multiple locations at district, area, regional, or franchise support level.
• Strong understanding of restaurant financial performance, operations, food safety, and labor management.
• Demonstrated ability to coach and influence franchisees and operators without direct authority.
• Experience supporting new restaurant openings, remodels, or market expansion initiatives.
• Ability to travel 75-80%.

Responsibilities

• Build strong consultative relationships with franchisees and serve as a trusted operational advisor.
• Conduct in-depth restaurant operational reviews, identify opportunities, and create action plans to improve performance.
• Drive compliance with Dunkin' brand standards, food safety, training, and operational execution.
• Provide hands-on coaching and support to franchisees, operators, and managers to improve day-to-day operations.
• Analyze sales, profitability, guest metrics, labor, and operational KPIs to guide business improvement decisions.
• Lead Franchise Business Reviews and annual business planning processes.
• Partner with franchisees to prepare for new unit openings, remodels, and market expansion initiatives.
• Support emerging markets by increasing operational readiness, strengthening franchise capability, and improving growth momentum.
• Evaluate competitive activity, market dynamics, and development opportunities to help franchisees maximize market share.
• Collaborate with development, training, construction, and marketing teams to support franchisee success.
• Monitor the execution of local and regional marketing initiatives and operational rollouts.Conduct frequent restaurant visits and provide follow-up accountability on improvement plans.

Skills

Multi-unit ops leadership

Franchise consulting

Coaching & influence

Operational compliance

Business analytics

Education

Bachelor's degree preferred; equivalent restaurant leadership experience

Job description

Inspire is seeking a Franchise Business Consultant to support a portfolio of Dunkin' franchisees across emerging and growth markets. You will blend strategic business consulting with hands-on operational support, driving brand standards, profitability, guest experience, and growth.

You will engage deeply with operators, conduct frequent in-store assessments, coach developing markets, and partner with cross-functional teams to accelerate expansion and improve performance across multiple