Franchise & Distributor Relations Manager

Independent Purchasing Cooperative Inc; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Independent Purchasing Cooperative (IPC) is seeking a Distributor & Franchisee Relationship Manager in Miami to streamline onboarding for distributors and provide operational support to franchisee restaurants. The role focuses on successful integration, strong relationship building, and clear communication between IPC, distributors, and franchisees to enable collaboration and growth.

The candidate will conduct restaurant visits, diagnose supply chain challenges, deliver training, and monitor key

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
• Proven experience in relationship management or customer service.
• Strong communication and people skills; ability to work with multiple stakeholders.

Responsibilities

• Assist the Distribution Manager with DC transitions to ensure franchisees and distributors have information for success.
• Provide post-transition support, staying in the field for several weeks to ensure details are executed.
• Establish and maintain relationships with distributors and franchisees as primary point of contact.

Skills

Relationship management

Communication

Problem solving

Team collaboration

Data analysis

Education

Bachelor's degree in Business Administration / Supply Chain Management / Hospitality Management

Tools

CRM tools

Microsoft Office

Job description

Independent Purchasing Cooperative (IPC) is seeking a Distributor & Franchisee Relationship Manager in Miami to streamline onboarding for distributors and provide operational support to franchisee restaurants. The role focuses on successful integration, strong relationship building, and clear communication between IPC, distributors, and franchisees to enable collaboration and growth.

The candidate will conduct restaurant visits, diagnose supply chain challenges, deliver training, and monitor key