Franchise Consultant – Food Service (Military Account Consultant)

OLM Food Solutions; Texas (NJ); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a Franchise Consultant to enhance foodservice operations on military bases. This role involves building strong relationships with operators, coaching them on best practices, and driving sales growth through effective training and marketing strategies. The ideal candidate will have a background in the food or retail industry, with a focus on customer service and project management. With competitive pay, benefits from day one, and opportunities for growth, this position offers a chance to make a significant impact in a supportive and inclusive environment. If you are ready to take your career to the next level, this opportunity is for you.

Benefits

Day 1 Health & Wellness Benefits

Incentive Program

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Growth Opportunities

Safe and Inclusive Working Environment

Qualifications

• 3+ years in food or retail industry with P & L responsibility.
• Exceptional customer service and interpersonal skills required.

Responsibilities

• Build relationships and coach foodservice operators on military bases.
• Train operators on procedures, technology, and sales techniques.

Skills

Customer Service

Interpersonal Skills

Project Management

Sales Techniques

Food Safety

Flexibility

Education

Experience in Food or Retail Industry

P & L Responsibility

Tools

MS Word

MS Excel

MS PowerPoint

CRM Systems

Job description

Franchise Consultant – Food Service (Military Account Consultant)

About the job

In this role, you'll be hands-on, actively involved in building relationships and coaching foodservice operators and their teams on various Military bases. The goal is to ensure the operation runs smoothly, is compliant, and provides customers with a top-tier foodservice experience while driving sales growth and business success.

What You'll Be Doing:

• Cultivate a positive business relationship with the operator as their primary contact and providing ongoing support and guidance to maximize food product sales.
• Increase store sales and traffic growth using OLM-provided technology, data, and marketing tools.
• Train and develop new and existing operators on proper operating procedures, technology usage and advantages, sales techniques, customer service, food safety, and OLM Food Solutions standards.
• Work with the operator to develop targeted promotional programs using existing training and other marketing materials.
• Recommend changes and solutions needed to effectively fulfill company growth objectives to move swiftly to industry changes and opportunities.
• Manage operator communications and location documentation within customer relationship manager (CRM).
• Ensure all sales activities comply with government regulations and military base standards.
• 70%+ travel. Ability to travel nationally and internationally, including weekends as needed to support business needs.

What You Need For This Position:

• Three or more years’ experience in the food or retail industry.
• Experience with P & L responsibility, preferably in a foodservice operation.
• Ability to present a professional image to management, staff, clients, and other outside contacts.
• Ability to consistently manage numerous high-priority projects at the same time.
• Exceptional internal and external customer service and interpersonal skills.
• Ability to work independently and collaboratively as a team member.
• Ability to pass background checks to gain Military base access.
• Flexible in nature to accommodate growth and change.
• Fully competent in MS Word, Excel, PowerPoint, and CRM systems.
• Comfort level with learning and teaching technology and predictive analytics.

What's In It For You:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits.
• Incentive Program tailored around growth.
• Employee Stock Purchase Plan.
• 401K Employer Matching.
• Education Assistance.
• Paid Time Off.
• Growth opportunities performing essential work to support America’s food distribution system.
• Safe and inclusive working environment, including culture of rewards, recognition, and respect.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Food and Beverage Manufacturing