Account Manager (ESP Expert) (Remote)

nybl; Houston (TX); Remote; USD 70,000 - 250,000; Full time

Job summary

A leading tech company is seeking an Account Manager (ESP Expert) to strengthen its presence in the U.S. The ideal candidate will have substantial experience in artificial lift systems and will be responsible for managing key client relationships, coordinating proof-of-concept deployments, and driving customer success.

Qualifications

• 5+ years of experience in ESP operations, application engineering, or field troubleshooting.
• Prior field experience with artificial lift systems, preferably within service companies or operators.
• Commercial acumen to support sales efforts and contract discussions.

Responsibilities

• Serve as the primary point of contact for major accounts in the USA.
• Coordinate activities related to proof-of-concept deployments.
• Build strong relationships with field teams and commercial stakeholders.

Skills

Strong communication skills

Customer-first mindset

Ability to manage multiple stakeholders

Job description

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About nybl:

We are developing an AI ecosystem that enables businesses across industries to deploy artificial intelligence solutions seamlessly using our platform and applications. Our technology empowers anyone to build AI solutions—without writing a single line of code or holding a Data Science degree. From healthcare to agriculture, education to industry, the applications of our technology are truly limitless.

About nybl:

We are developing an AI ecosystem that enables businesses across industries to deploy artificial intelligence solutions seamlessly using our platform and applications. Our technology empowers anyone to build AI solutions—without writing a single line of code or holding a Data Science degree. From healthcare to agriculture, education to industry, the applications of our technology are truly limitless.

Job Summary:

We are seeking a technically strong and commercially savvy Account Manager to oversee and grow our presence in the U.S. The ideal candidate is a former ESP field specialist or application engineer with hands-on experience in artificial lift systems, particularly ESPs, and has transitioned into a client-facing or commercial role. They will own account relationships, manage day-to-day communications, support ongoing POCs, and coordinate with our internal technical and product teams to ensure delivery and success.

Key Responsibilities:

• Serve as the primary point of contact for major accounts in the USA.
• Build strong relationships with field teams, engineers, and commercial stakeholders at client organizations.
• Coordinate all activities related to proof-of-concept deployments, including data acquisition, technical integration, and success tracking.
• Act as a local technical-commercial liaison, ensuring alignment between customer expectations and our delivery.
• Provide feedback from the field to product and engineering teams to improve features, address challenges, and enhance customer value.
• Support the rollout of commercial agreements post-POC and assist in scaling deployments.
• Collaborate with global sales, marketing, and support teams to deliver customer success.
• Attend local industry events, customer meetings, and site visits as needed.
  
  
  

Qualifications & Requirements:

• 5+ years of experience in ESP operations, application engineering, or field troubleshooting.
• Prior field experience with artificial lift systems, preferably within service companies or operators.
• Strong communication skills and a customer-first mindset.
• Ability to manage multiple stakeholders and work independently in a fast-paced, tech-driven environment.
• Experience working with SCADA, VSDs, and ESP sensors is a plus.
• Commercial acumen to support sales efforts and contract discussions.
• Based in the USA and authorized to work without sponsorship.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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