Franchise Business Coach

Neighborly Company; Irving, Northern (TX, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Recess breaks

Wellness programs

Job summary

Neighborly’s Window Genie team seeks a Franchise Business Coach to support franchise owners, guide strategic planning, and enhance profitability across the network. You will work with franchisees to optimize operations, analyze performance data, and drive growth within a collaborative culture.

You will communicate with the franchisor, provide constructive feedback, and coach owners toward achieving ambitious goals.

Qualifications

• 5 years of franchise/business consulting/small business owner experience.
• Understanding of Profit & Loss and how to drive profitability.
• Knowledge of field operation concepts, practices, and procedures.

Responsibilities

• Provide operational support to franchise owners, including day-to-day operations and guiding strategic planning.
• Communicate with the franchisor, updating on franchise status and giving feedback on the system.
• Gather and analyze data to track franchisee performance and identify areas for improvement.
• Motivate and coach franchisees, set goals, and celebrate successes.
• Enforce franchise compliance, ensuring owners follow rules and regulations.

Skills

Relationship building

Communication skills

Sense of humor

Goal setting

Positive attitude

Leadership

Business acumen

Problem solving

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Are you looking for a place where you can bring your drive? Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate.

As a Franchise Business Coach on the Window Genie team, a typical day for you will include: Providing operational support to franchise owners, including anything from helping them with day-to-day operations to guiding strategic planning. Communicate with the franchisor, keeping them updated on the status of franchisees and providing them with feedback on the franchise system. Gathering and analyzing data used to track franchisee performance and identify areas for improvement. Motivate and coach franchisees. This could involve providing them with feedback, helping them to set goals, and celebrating their successes. Enforce franchise compliance, ensuring that franchise owners are following the franchisor's rules and regulations. Bring your skills and be inspired to achieve success.

(Required qualifications) Experience: 5 years of franchise/business consulting/small business owner. Understanding of the business's Profit & Loss, and how to drive profitability. Knowledge of a variety of field operation concepts, practices, and procedures is required.

Skills

• Proven experience building relationships
• Outstanding communication skills
• Mastery of MS Office
• Sense of humor
• A track record of setting goals and delivering results
• Enthusiastic learner with a positive attitude
• Leadership skills
• Business acumen
• Problem solving

Education: A bachelor's degree or a combination of education and equivalent experience is required.

Schedule / in-office requirements: Hybrid schedule working 3 days in the office and 2 days remote in Irving, TX. 25% travel required. Bring your goals and be enabled to reach them.

Competitive Pay: Commensurate with experience

Schedule: Full-time, Monday - Friday, 8 AM to 5 PM (local time)

Benefits: Check out our benefits offerings https://myneighborlybenefits.com/

Financial Benefits: Equity and annual bonus opportunities

Perks

• Paid time off
• Paid holidays
• Recess breaks
• wellness programs

Brand: WDG Window Genie

Neighborly is a local network of home service brands that will connect you to very specific vetted local experts. Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home. Neighborly has been in operation since 1981. Since that time - when we started with just one brand, we've grown to a community of over 28 global consumer brands focused on repairing, maintaining and enhancing customers' homes and properties. More than 40 years later, 5,500 franchise owners in six countries all over the globe now represent our service-based franchise company.

Neighborly’s Family of Home Service Brands:

• Neighborly
• Aire Serv
• Dryer Vent Wizard
• Five Star Painting
• Glass Doctor
• HouseMaster
• Molly Maid
• Mosquito Joe
• Mr. Appliance
• Mr. Electric
• Mr. Handyman
• Mr. Rooter Plumbing
• Portland Glass Precision
• Door Service
• Rainbow Restoration
• Real Property Management
• ShelfGenie
• The Grounds Guys
• Window Genie
• ProTect Painters