Framing Specialist — Retail & Customer Service

Michaels; Burlington (WA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Job summary

The Michaels Companies, Inc. is a leading North American crafts retailer with over 1,300 stores. This role focuses on framing product sales, customer service, and accurate order processing in a busy store environment.

Responsibilities include completing framing orders on time, maintaining the framing area, handling cash, and supporting omni-channel processes while upholding SOPs and safety standards. This position requires adaptability for nights, weekends, and early mornings.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance.
• Build relationships with customers while delivering Custom Framing solutions.
• Complete framing orders with high quality and on time.
• Maintain the ready-made frame department and related areas.
• Deliver friendly customer service and help customers find products.
• Operate cash register and cash handling to standards.
• Assist with Omni channel processes.
• Participate in truck unloading and stocking to standards.

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies, Inc. is a leading North American crafts retailer with over 1,300 stores. This role focuses on framing product sales, customer service, and accurate order processing in a busy store environment.

Responsibilities include completing framing orders on time, maintaining the framing area, handling cash, and supporting omni-channel processes while upholding SOPs and safety standards. This position requires adaptability for nights, weekends, and early mornings.