Framing Specialist & Customer Service

Michaels Stores; Roanoke (VA); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical, dental, vision coverage

Tuition assistance

Job summary

Michaels Stores Roanoke store is seeking a framing associate to support customer service, framing orders, and merchandise presentation. You will operate framing equipment, assist customers, and help maintain stock levels in a busy retail setting.

The role requires basic computer and measuring skills, with opportunities to work evenings and weekends in a climate-controlled environment. Experience in retail framing is a plus, and benefits are available depending on position and eligibility.

Qualifications

• basic computer skills and basic measuring skills

Responsibilities

• Follow Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Assist with Omni channel processes

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

Michaels Stores Roanoke store is seeking a framing associate to support customer service, framing orders, and merchandise presentation. You will operate framing equipment, assist customers, and help maintain stock levels in a busy retail setting.

The role requires basic computer and measuring skills, with opportunities to work evenings and weekends in a climate-controlled environment. Experience in retail framing is a plus, and benefits are available depending on position and eligibility.