Framing Specialist - Customer Experience & Sales

Michaels; Wesley Chapel (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

The Michaels Companies, Inc. in Wesley Chapel, FL is seeking a store team member to help customers and provide custom framing solutions while maintaining a clean, well-merchandised store environment. You will assist customers, process framing orders, and support omni-channel activities in a fast-paced retail setting.

Experience in retail and familiarity with framing products is a plus; the role includes nights, weekends, and early mornings, with benefits for team members.

Qualifications

• Basic computer skills required.
• Basic measuring skills required.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance with laws and requirements.
• Build relationships with customers while creating Custom Framing solutions and deliver sales/results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other areas including SISO and Directed Replenishment.
• Deliver friendly customer service and help customers shop and find what they are looking for; keep store well merchandised and in-stock.
• Operate cash register and manage cash handling to standards.
• Assist with Omni channel processes.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter operation

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies, Inc. in Wesley Chapel, FL is seeking a store team member to help customers and provide custom framing solutions while maintaining a clean, well-merchandised store environment. You will assist customers, process framing orders, and support omni-channel activities in a fast-paced retail setting.

Experience in retail and familiarity with framing products is a plus; the role includes nights, weekends, and early mornings, with benefits for team members.