Framing Specialist & Customer Experience Leader

Michaels; Monona (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee Assistance Program

Job summary

Michaels in Monona, WI is seeking a framing associate to deliver friendly customer service, complete framing orders with high quality, and support store operations. You will work in the framing department, operate the cash register, and participate in omnichannel and rewards programs.

No travel required, training provided, and a fast-paced retail environment. Ideal candidates have basic computer and measuring skills, and ability to operate framing equipment and glass cutter.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance.
• Deliver sales and production results; provide friendly customer service.
• Assist Framing Manager and train team members as needed.
• Complete framing orders accurately and on time.
• Support and maintain the ready-made frame department and related areas.
• Handle cash and operate the register following cash handling standards.
• Engage customers on rewards and omnichannel processes.

Skills

Basic computer skills

Measuring skills

Framing equipment operation

Glass cutter usage

Job description

Michaels in Monona, WI is seeking a framing associate to deliver friendly customer service, complete framing orders with high quality, and support store operations. You will work in the framing department, operate the cash register, and participate in omnichannel and rewards programs.

No travel required, training provided, and a fast-paced retail environment. Ideal candidates have basic computer and measuring skills, and ability to operate framing equipment and glass cutter.