Framing Specialist & Customer Experience Associate

Michaels; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Health insurance

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Job summary

Michaels in Birmingham, AL is seeking a team member to assist customers with framing solutions and to help maintain a clean, well-stocked store. You will engage customers, process transactions, and support omni-channel processes as needed.

The role involves standing for long periods, lifting frames, and working nights/weekends. Prior retail experience and a focus on customer service are preferred.

Qualifications

• Basic computer skills required for POS and inventory.
• Basic measuring skills for framing dimensions.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company standards.
• Assist customers in selecting and completing framing solutions.
• Complete framing orders with quality and on time.
• Maintain department and keep store well merchandised and in-stock.
• Provide friendly customer service and help customers find products.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter operation

Retail experience

Customer service

Job description

Michaels in Birmingham, AL is seeking a team member to assist customers with framing solutions and to help maintain a clean, well-stocked store. You will engage customers, process transactions, and support omni-channel processes as needed.

The role involves standing for long periods, lifting frames, and working nights/weekends. Prior retail experience and a focus on customer service are preferred.