Framing Specialist & Customer Experience

Michaels Stores; Glen Burnie (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Health benefits

Job summary

Michaels Stores is seeking a customer-focused associate at the Glen Burnie, MD store to help customers with framing needs and maintain a well-organized shop floor. You will build relationships, guide customers to products, and ensure orders are completed on time.

The role supports cash handling, store operations, and Omni-channel processes, with duties including stocking, checkout, and providing a safe, friendly environment. Prior retail experience is helpful.

Qualifications

• Basic computer skills required.
• Basic measuring skills required.

Responsibilities

• Build customer relationships and guide them to framing options.
• Complete framing orders accurately and on time.
• Operate cash register and handle cash to SOP standards.
• Maintain showroom cleanliness and well-stocked framing department.
• Assist with in-store Omni-channel processes and customer inquiries.

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

Michaels Stores is seeking a customer-focused associate at the Glen Burnie, MD store to help customers with framing needs and maintain a well-organized shop floor. You will build relationships, guide customers to products, and ensure orders are completed on time.

The role supports cash handling, store operations, and Omni-channel processes, with duties including stocking, checkout, and providing a safe, friendly environment. Prior retail experience is helpful.