Framing Sales Manager: Lead Custom Solutions & Team Growth

michaels; Beachwood (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

Michaels in Beachwood, OH is seeking a Store Lead to guide a framing team and drive customer-focused sales through high-quality custom framing solutions. You will coach and develop staff, manage workflow, and ensure safe, efficient store operations while upholding company standards.

The role requires leadership in a retail environment, proficiency with SOPs, and a commitment to delivering excellent customer experiences across all framing projects.

Qualifications

• Basic computer skills.
• Previous custom framing experience preferred.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Lead and coach a team of framers to build strong customer relationships and framing solutions.
• Assist Store Manager in implementing SOPs and company programs while ensuring policy compliance.
• Plan workload with the Store Manager to deliver high-quality framing solutions on time.
• Achieve KPIs and manage the framing team to meet role KPIs.
• Participate in interviewing, onboarding, coaching, and training of new team members.

Skills

Basic computer skills

Framing experience

Retail management

Sales team leadership

Job description

Michaels in Beachwood, OH is seeking a Store Lead to guide a framing team and drive customer-focused sales through high-quality custom framing solutions. You will coach and develop staff, manage workflow, and ensure safe, efficient store operations while upholding company standards.

The role requires leadership in a retail environment, proficiency with SOPs, and a commitment to delivering excellent customer experiences across all framing projects.