Framer, PT

The Michael's Companies; La Mesa (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

The Michael's Companies in La Mesa is seeking a Customer Service Associate to help customers find framing solutions and process orders. You will maintain a clean, well merchandised store and deliver excellent service.

You will need basic computer and measuring skills, plus retail experience. You may operate a framing machine and cash register, and support Omni channel processes. Nights, weekends and early mornings may be required.

Qualifications

• Basic computer skills are required.
• Basic measuring skills are required.
• Retail experience is preferred.

Responsibilities

• Adhere to SOPs and company policies to ensure compliance.
• Build relationships with customers and deliver framing solutions.
• Complete framing orders with high quality and on time.
• Maintain ready-made frame department and other assigned areas.
• Provide friendly customer service and assist customers in store.
• Operate cash register and handle cash to standards.
• Support Omni channel processes.

Skills

Customer service

Retail experience

Measuring

Framing equipment operation

Tools

Framing equipment

Job description

Store - S.DG-LA MESA, CABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.**Major Activities*** Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards* Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. \\* deliver sales and production results* Complete framing orders with a high degree of quality and on time* Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment* Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop* Follow Standard Operating Procedures (SOPs) and Company programs* Support shrink and safety programs* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget* Operate cash register and execute cash handling to standards* Acknowledge customers, help locate product and provide solutions* Assist with Omni channel processes**Other duties as assigned****Minimum Type of experience the job requires*** basic computer skills and basic measuring skills* ability to operate the framing equipment and glass cutter**Preferred Type of experience the job requires*** retail experience* Experience selling products and/or services to customers**Physical Requirements*** regular bending, lifting, carrying, reaching and stretching* ability to move throughout the store* ability to remain standing for long periods of time* lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment* if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation**Work Environment*** public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.****Total Base Pay Range for this Position:**$17.00 - $20.00This position may be eligible for overtime compensation in accordance with state and local laws.