FT Retail Framer

The Michael's Companies; Danvers (MA); On-site; USD 22,000 - 26,000; Full time

Job summary

The Michael's Companies in Danvers, MA is seeking a dedicated FT Retail Framer to help customers create custom framing solutions and to maintain a safe, well-merchandised store.

You will operate framing equipment, process transactions, assist with stocking, and support the Framing Manager in achieving KPI targets while delivering friendly, knowledgeable service.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred.

Responsibilities

• Maintain a friendly customer service approach and help shoppers find framing solutions.
• Complete framing orders with accuracy and on time while following SOPs.
• Operate the cash register and process transactions per store standards.
• Assist in stocking and merchandising the ready-made frame department and related areas.

Skills

Basic computer skills

Measuring skills

Tools

Framing equipment

Glass cutter

Job description

## FT Retail FramerApply: Danvers-35 Independence Way: Full time: Posted Today: R00324003Store - BOS-DANVERS, MABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.**Major Activities*** Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards* Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions* Deliver sales and production results* Act in lead capacity in the absence of the Framing Manager* Be a resource to assist and train other Team Members* Support and assist Framing Manager in driving KPI’s achievement* Complete framing orders with a high degree of quality and on time* Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment* Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop* Provide a fast and friendly check out experience while adhering to cash handling standards* Follow Standard Operating Procedures (SOPs) and Company programs* Support shrink and safety programs* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget* Operate cash register and execute cash handling to standards* Acknowledge customers, help locate product and provide solutions* Engage customers on benefits of Rewards and complete enrollments* Educate customer on Voice of Customer (VOC) survey* Assist with Omni channel processes**Other duties as assigned****Minimum Type of experience the job requires*** Basic computer skills and basic measuring skills* Ability to operate the framing equipment and glass cutter**Preferred Type of experience the job requires*** Retail experience* Experience selling products and/or services to customers**Physical Requirements*** Regular bending, lifting, carrying, reaching and stretching* Ability to move throughout the store* Ability to remain standing for long periods of time* Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation**Work Environment*** Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.****Total Base Pay Range for this Position:**$16.50 - $19.40This position may be eligible for overtime compensation in accordance with state and local laws.