Fragrance Sales Specialist — Full-Time

Macy's, Inc.; Farmington (CT); Sur place; USD 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

Performance-based incentives

Annual merit review

Employee Assistance Program

Health and wellness coverage

401(k) match

Résumé du poste

Macy's Westfarms is seeking a Retail Fragrances Sales Support Associate to join the Dior fragrance team in Farmington, CT. This full-time role focuses on delivering outstanding customer service, demonstrating fragrances, and supporting inventory and merchandising across the store.

Responsibilities include attending product trainings, helping drive sales events, processing receipts and returns, and maintaining a clean, safe workspace.

Qualifications

• 1–2 years related experience.
• Strong interpersonal and customer service skills.
• Ability to work a flexible retail schedule.

Responsabilités

• Provide exceptional customer service in total store and assist digital and physical customers.
• Explain and demonstrate fragrance use through application or tester cards.
• Partner with Fragrance Counter Manager or CSX Manager on inventory and inaccuracies.
• Attend product training classes and seminars.
• Ensure presentation, organization, storage and replenishment of stock.
• Participate in pre-selling and sales driving events to maximize sales.
• Process new receipts, damages, testers, and RTVs promptly.
• Maintain a safe, hazard-free work area and follow safety procedures.
• Adhere to asset protection and inventory control policies.
• Follow hygiene standards and shortage programs.
• Foster an inclusive, respectful environment with colleagues and customers.

Connaissances

Interpersonal skills

Customer service

Flexibility

Teamwork

Formation

High School Diploma or equivalent

Description du poste

Macy's Westfarms is seeking a Retail Fragrances Sales Support Associate to join the Dior fragrance team in Farmington, CT. This full-time role focuses on delivering outstanding customer service, demonstrating fragrances, and supporting inventory and merchandising across the store.

Responsibilities include attending product trainings, helping drive sales events, processing receipts and returns, and maintaining a clean, safe workspace.